Nikia Taylor
Houston,TX
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
19
19
years of professional experience
Work History
Life Skills Paraprofessional
Cypress Fairbanks ISD
08.2023 - Current
- Enhanced student life skills by implementing engaging and practical lesson plans.
- Coordinated with other paraprofessionals to provide seamless support across various settings within the classroom.
- Implemented behavior management strategies to maintain a structured learning environment conducive to success.
- Fostered a positive and inclusive classroom environment, promoting respect and empathy among students.
- Participated in ongoing professional development opportunities to stay current on best practices in special education.
- Adapted educational materials according to each student''s unique learning style, ensuring optimal comprehension levels.
- Supported students with disabilities through individualized instruction and accommodations.
- Conducted assessments to track progress and identify areas requiring additional support or intervention.
- Utilized creative problem-solving techniques when addressing unique challenges faced by individual students.
- Provided timely feedback on student progress, working closely with educators to adjust instructional approaches as needed.
- Promoted social integration among peers by facilitating group activities designed for collaborative learning experiences.
FedEx Delivery Driver
Trusting Trucking
11.2018 - 01.2022
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Expedited deliveries to meet customer deadlines and requirements.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Delivered packages to customer doorsteps and business offices.
Assistant Manager
GRM Operations
12.2005 - 01.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Education
None - Business Administration
Southern University At New Orleans
New Orleans, LAHigh School Diploma - General Studies
L.E. Rabouin
New Orleans, LA05.2001
Skills
- Self-awareness
- Negotiation
- Problem-solving abilities
- Multitasking
- Reliability
- Professionalism
- Communication Skills
Timeline
Life Skills Paraprofessional
Cypress Fairbanks ISD
08.2023 - Current
FedEx Delivery Driver
Trusting Trucking
11.2018 - 01.2022
Assistant Manager
GRM Operations
12.2005 - 01.2018
None - Business Administration
Southern University At New Orleans
High School Diploma - General Studies
L.E. Rabouin
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