NIKIDA WASHINGTON
LAWRENCEVILLE,US
Summary
Dedicated and highly motivated Medical Assisting program graduate with a strong background in customer service in the retail and restaurant industries. Recognized for meticulous attention to detail, exceptional customer service aptitude, and unwavering work ethic. Throughout my academic journey, I have demonstrated a passion for learning and a drive to excel as a Medical Assistant. Eager to leverage my newly acquired knowledge and skills to contribute to a dynamic healthcare team.
Flexible hard worker ready to learn and contribute to team success.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Daycare Teacher
Carousel Kids
Lawrenceville, GA
11.2024 - Current
- Created engaging lesson plans for diverse age groups at Carousel Kids.
- Managed classroom activities to foster a safe and nurturing environment.
- Implemented developmental assessments to track children's progress regularly.
- Educated parents on how to best care for children with special needs and disabilities.
- Supported and monitored implementation of IEP goals and objectives to ensure successful outcomes for identified students.
- Assisted teachers in managing challenging behaviors associated with Autism Spectrum Disorder while maintaining a safe learning environment.
- Supervised children during activities and ensured their safety.
- Assisted in planning and implementing daily educational programs.
- Maintained cleanliness and organization of play areas and classrooms.
- Communicated effectively with parents regarding children's progress and behavior.
Certified Medical Assistance
Arthritis & Rheumatology
Suwanee, Ga
05.2022 - 02.2025
- Assisted physicians during patient examinations and procedures.
- Prepared examination rooms and ensured equipment was sterile.
- Collected and recorded patient medical histories and vital signs.
- Educated patients on treatment plans and medication usage.
- Managed appointment scheduling and maintained patient records.
- Administered injections, medications, and basic lab tests as needed.
Administrative Assistant
Wellness Therapy & Medical Care Center
Remote, Ohio
08.2021 - 03.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team
Education
HIGH SCHOOL DIPLOMA -
Penn Foster Career School
Scranton, PAINTRODUCTION TO CLINICAL MEDICAL ASSISTING PROGRAM -
Martinsburg College
Martinsburg, WV 06.2020 - 01.2021
Skills
- Medical Terminology
- Clinical Procedures
- Laboratory Testing
- Patient Care
- Customer Service
- Inventory Management
- Communication
- Documentation
- Team Collaboration
- Patient Advocacy
- Data Entry
- Health Education
- Problem Solving
- First Aid
- Time Management
- Special education
- Problem solving
- Peer interaction
- Life skills training
Certification
Certified Medical Assistance, 02/01/25, Present, Arthritis & Rheumatology, Suwanee, GA
Timeline
Daycare Teacher
Carousel Kids
11.2024 - Current
Certified Medical Assistance
Arthritis & Rheumatology
05.2022 - 02.2025
Administrative Assistant
Wellness Therapy & Medical Care Center
08.2021 - 03.2024
INTRODUCTION TO CLINICAL MEDICAL ASSISTING PROGRAM -
Martinsburg College
06.2020 - 01.2021
HIGH SCHOOL DIPLOMA -
Penn Foster Career School