Nikidra Thompson
TALLAHASSEE
Summary
Reliable Over the Road Truck Driver known for high productivity and efficient task completion. Skilled in route planning, time management, and safety compliance to ensure timely deliveries. Well-versed in vehicle maintenance, GPS navigation, and cargo handling. Excel at communication, adaptability, and problem-solving to overcome on-the-road challenges.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Over the Road Truck Driver
Stevens Transportation
Dallas
07.2025 - 01.2026
- Operated long-haul trucks to deliver freight across multiple states.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Maintained accurate logbooks for hours of service and mileage tracking.
- Communicated with dispatch regarding route changes and delivery updates.
- Adhered to all traffic laws and regulations during transportation activities.
- Managed fuel purchases and expenses while on the road.
- Provided excellent customer service during pickups and drop-offs at various locations.
- Planned routes using GPS systems or maps for efficient navigation during long-distance hauls.
- Delivered goods safely and efficiently according to delivery schedule.
- Ensured that cargo was properly loaded and distributed in order to maintain proper balance of weight in truck bed.
Security Officer
Benett’Security
06.2024 - 06.2025
- Monitored premises to ensure safety and security for staff and visitors.
- Conducted regular patrols to detect suspicious activities and maintain order.
- Responded promptly to alarms, incidents, and emergencies on-site.
- Collaborated with local law enforcement during investigations and emergency responses.
- Documented incidents accurately in detailed reports for record-keeping purposes.
- Provided training to new security personnel on protocols and procedures.
- Assisted management in developing safety plans and security policies.
- Engaged with the public to promote a safe environment and address concerns.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Maintained accurate logs of all security related activities.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Guarded restricted areas to prevent unauthorized entry.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Verified photo IDs and tickets to allow guests passage.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Confirmed visitor identification prior to granting entry into the building.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Monitored surveillance cameras and responded to suspicious activity.
- Checked for safety hazards and took corrective action when necessary.
- Monitored premises and recorded activity in daily officer reports.
Driver
Uber
San Francisco
09.2018 - 06.2025
- Provided safe and reliable transportation for passengers across various routes.
- Maintained vehicle cleanliness and ensured adherence to maintenance schedules.
- Followed navigation systems to optimize travel routes and reduce wait times.
- Communicated effectively with passengers to enhance their travel experience.
- Assisted passengers with luggage and provided necessary support during trips.
- Managed in-app features to accept rides and track passenger requests efficiently.
- Resolved passenger issues promptly to ensure satisfaction and safety during trips.
Customer Service Representative
Family Dollar
Tallahassee
02.2015 - 08.2018
- Assisted customers in locating merchandise and answering product inquiries.
- Processed transactions accurately using point-of-sale systems.
- Resolved customer complaints with empathy and professionalism.
- Collaborated with team members to ensure smooth store operations.
- Educated customers on promotions and loyalty programs available.
- Trained new staff on customer service protocols and store procedures.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
Education
Jefferson County High School
Monticello, FLSkills
- Vehicle inspection
- Logbook maintenance
- Cargo securement
- Safety compliance
- DOT compliance
- Fuel management
- Route planning
- Navigation systems
- GPS navigation mastery
- Dispatch coordination
- Load security
- Truck maintenance
- Safe driving techniques
- Weather condition preparedness
- Clean MVR
- Physical stamina and strength
- Time management
- Multitasking and organization
- Problem solving
- Attention to detail
- Customer service
- Customer relationship management
- Conflict resolution
- Effective communication
- Communication
- Stress management
- High-energy attitude
- Strong teamwork
- Shipping and receiving
- Warehousing functions
- Inventory management
- Ten-key operations
- Reading comprehension
- Information security
- Refund management
- Strong teamwork
Certification
- Class D Security License
- Commercial Drivers License
Timeline
Over the Road Truck Driver
Stevens Transportation
07.2025 - 01.2026
Security Officer
Benett’Security
06.2024 - 06.2025
Driver
Uber
09.2018 - 06.2025
Customer Service Representative
Family Dollar
02.2015 - 08.2018
Jefferson County High School