NIKIE KIBBE GREEN
New Orleans,LA
Summary
Accomplished Sterile Processing Manager with a proven track record at Tulane University Medical Center, enhancing customer satisfaction and streamlining operations. Expert in surgical technology and adept at team development, I've successfully implemented quality control measures and optimized inventory levels. Skilled in QSIGHT and fostering vendor relationships, my leadership ensures excellence in healthcare services.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sterile Processing Manager
East Jefferson General Hospital Health
Metairie, LA
01.2024 - Current
- Implemented quality control measures to uphold company standards.
- Enhanced customer satisfaction through the development of a customer service excellence program.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Recruited and hired qualified candidates to fill open positions.
- Conducted performance evaluations, providing feedback and coaching for team development.
Central Sterile Processing MANAGER
Tulane University MEDICAL CENTER
New Orleans, LA
03.2021 - 12.2023
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Conducted performance reviews for team members.
- Recruited and hired qualified candidates to fill open positions.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Established processes to ensure efficient workflow throughout the organization.
- Oversaw daily operations, maintaining efficiency and quality standards.
Education
CERIFICATION - SURGICAL TECHNOLOGY
Houston Community College
Houston, TX08-2004
High School Diploma -
ROBERT E LEE HIGH SCHOOL
Baytown, TX05-1987
Skills
- Surgical technologist
- Central Sterile Distribution Technician
- Medical Assistant Skills
- Knowledge of Mars application
- QSIGHT
- Par excellence
- EPIC
Accomplishments
- Crucial Conversations.
- Influencer: The New Science of Leading Change.
- Leadership Program
Certification
- CERTIFIED SURGICAL TECH
References
References available upon request.
Timeline
Sterile Processing Manager
East Jefferson General Hospital Health
01.2024 - Current
Central Sterile Processing MANAGER
Tulane University MEDICAL CENTER
03.2021 - 12.2023
CERIFICATION - SURGICAL TECHNOLOGY
Houston Community College
High School Diploma -
ROBERT E LEE HIGH SCHOOL