Nicole Terry
Las Vegas,NV
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
20
20
years of professional experience
Work History
Executive Assistant
TNT Business Solutions
01.2018 - Current
- Handled confidential and sensitive information with discretion and tact.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Organized and coordinated conferences and monthly meetings.
- Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
- Facilitated training and onboarding for incoming office staff.
Sales Manager
Our Little Boutique
01.2016 - 12.2017
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Enhanced team performance with comprehensive training sessions, focusing on product knowledge and sales techniques..
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Attended industry events and conventions to expand sales opportunities.
- Communicated product quality and market comparisons by creating sales presentations.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Sales/Finance Manager - Asst Business Manager
CarMax
05.2005 - 05.2015
- Company Overview: CarMax operates a no-hassle retail environment providing prospective buyers with a personal consultant, set prices, and exceptional value
- Oversee all day to day operations and perform as training specialist to develop sales consultants and associates and drive sales to $205M in annual revenue
- Report directly to the Location General Manager
- First contact and authority for escalation of customer issues and problem solve all occurrences during the execution process; maintain brand consistency and continuation of renowned service excellence
- Define strategy, direction, and decision making and facilitate team sales and revenue goals; monitor and document individual performances, provide team forecasting, and offer recommendations for succession planning to senior management
- Analyze and track sales performance to assigned budget, conversion, compliance, and staffing/hiring targets
- Revitalized sales, marketing and performance management programs to increase proficiencies among sales teams and create a culture with emphasis on empowerment, accountability, efficiency, and strong competency in all focus areas
- Provided sales leadership of all vehicle inventory at these bustling Las Vegas locations reaching $205M in annual sales
- Actively engaged in sourcing and procurement activities and provided prospective buyers with a broad selection of vehicles featuring a wide range of prices
- Coordinated and managed a team of 12 Sales Consultants responsible for $30M yearly revenue as well as oversaw organization growth from 100 indirectly managed associates to more than 170
- Created a development plan involving visitation of other stores and structure and roll-out of a region-wide training program focused on execution of action plans; this program helped develop resources for utilization by sales managers including scripts and templates for associate training and performance improvements
- Worked tirelessly on team engagement and reached the 95th percentile for associate engagement as measured by a major subsidiary of Gallup
- Managed multiple hiring processes such as recruited Sales Consultants and developed them into Sales Managers for multiple stores during staffing and succession
Skills
- Drive Standards, Strategies & Action Plans
- Assemble & Lead High Performing Teams
- Tract/Manage Millions of Dollars in Inventory
- Staff Development/Training/Mentoring
- Templating for Positive Customer Experience
- Understand/Capitalize on Individual Strengths
Timeline
Executive Assistant
TNT Business Solutions
01.2018 - Current
Sales Manager
Our Little Boutique
01.2016 - 12.2017
Sales/Finance Manager - Asst Business Manager
CarMax
05.2005 - 05.2015
Similar Profiles
Nicole CraftNicole Craft
Assistant Manager at TNT Total Storage SolutionsAssistant Manager at TNT Total Storage Solutions
Barron GonzalezBarron Gonzalez
PC Technician at TNT Cyber SolutionsPC Technician at TNT Cyber Solutions
PRAVEEN KUMARPRAVEEN KUMAR
Senior Technology Manager at Business Consulting and Solutions, RXG Business Consulting and SolutionsSenior Technology Manager at Business Consulting and Solutions, RXG Business Consulting and Solutions
Sharale ThomasSharale Thomas
Table Games Dealer at Resorts WorldTable Games Dealer at Resorts World
Moana KahanaMoana Kahana
Customer Service Advocate IV at Centene CorporationCustomer Service Advocate IV at Centene Corporation