Nikili Suzuki- Cevallos
Mission Viejo,CA
Summary
Drive and Resourceful Administrative Professional with a proven track record of managing multiple priorities with discretion, aligning business objectives, conserving time, and boosting efficiency. Exceptional administrative support skills, event planning, and project management, with a strong level of commitment to fostering positive relationships, and driving business growth. 8+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments. Seeking a full time, long term position, within a growth oriented company that encourages development.
Overview
8
8
years of professional experience
Work History
Executive Assistant/Manager of Operations
Eleven Boudoir
12.2022 - Current
- Gateway for inbound and outbound communication between CEO, clients and third parties.
- Proficiently Manage Microsoft Products as well as Excel Sheets, Google Suite, ect.
- Process travel expenses and reimbursements for executive team and senior management group.
- Handled confidential and sensitive information with discretion and tact
- In charge of public speaking, Coordinating public events, as well as set up and representation.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
- Answered high volume of phone calls and email inquiries.
- Organized and coordinated conferences and monthly meetings.
- Screened calls and emails and initiated actions to respond or direct messages for CEO.
- Oversaw appointment scheduling, travel itinerary, calender coordination for both clients, CEO and personnel.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data
- Completed bi-weekly payroll for 30 employees, plus training and coaching
- Facilitated Hiring , onboarding, Interviews for incoming staff joining our team
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Negotiated and executed contracts on behalf of department.
Executive Assistant
Loan Depot
02.2020 - 12.2022
- Directly supported VP of Sales and top sales producer
- Assisted in all admin functions including but not limited to: calendar management, email / phone correspondence, scanning, faxing, shipping packages, etc
- Organized all aspects of both international and domestic travel
- Including, but not limited to: passport renewal, flights, hotel/restaurant reservations, car services, etc
- Responsible for planning all events, happy hours, dinners, birthday announcements, etc.
- Answered high volume of phone calls and email inquiries.
- Handled confidential and sensitive information with discretion and tact.
- Facilitated training and onboarding for incoming office staff.
Administrative Assistant
Farmers Insurance
03.2018 - 05.2020
- Used software to coordinate meetings, appointments, and tasks senior executives.
- Contacted and qualified prospective clients to explain features and merits of policies offer
- Developed insurance quotes, created and delivered sales presentations, and spoke to client to understand needs and help reinstate policies for our retention department
- Responsible for building and maintaining long-lasting relationships with clients and staff
- Handled all document collection
- Documented and distributed meeting notes to identify, analyze, and improve workflows.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Offered assistance, collaboration and clerical support to auditors throughout entire review process.
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
- Organized and updated schedules for executives.
Executive / Personal Assistant to Private Family
Newport Coast
01.2016 - 01.2018
- Provided administrative support by managing and maintaining both personal and professional calendars
- Served as gatekeeper between clients and CEO handling all email and telephone correspondence in a timely manner
- Fully planned and executed all professional and personal events/ speaking arrangements
- Including but not limited to, office conferences, charity events, Christmas parties, golf events, birthday parties, gender reveals, bridal showers, weddings, etc
- Handled all personal tasks including but not limited to, vehicle registration and license renewals, dry cleaning, doctor appointments, birthday and Christmas present shopping, grocery shopping, contractor / vendor management, etc.
Education
Associate of Biblical Studies -
Freedom Christian College
Whittier, CA01.2018
Associate of Culinary Arts -
Sylmar College
Los Angeles, CA06.2016
Diploma -
North Hills Prep High School
Los Angeles, CA06.2014
Skills
- Executive support
- Proficient with multiple software programs not limited to but including, Microsoft Office , Excel Spreadsheets, Google suite, Ect
- Ability to connect well with people
- Team player
- Multitasking
- Interpersonal skills
- Attention to detail
- Calendar management
- Office management
- Event planning
- Travel accommodations
- Negotiation/Go-Getter
Timeline
Executive Assistant/Manager of Operations
Eleven Boudoir
12.2022 - Current
Executive Assistant
Loan Depot
02.2020 - 12.2022
Administrative Assistant
Farmers Insurance
03.2018 - 05.2020
Executive / Personal Assistant to Private Family
Newport Coast
01.2016 - 01.2018
Associate of Biblical Studies -
Freedom Christian College
Associate of Culinary Arts -
Sylmar College
Diploma -
North Hills Prep High School
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