Nikira Fox
Fitchburg,MA
Summary
Reliable and motivated professional with experience in warehouse operations, team leadership, and front-desk support. Skilled in supervising staff, maintaining organization, and ensuring efficient daily operations. Known for strong communication, problem-solving, and the ability to keep teams productive in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Warehouse Operator
Reggio Register
Leominster, MA
04.2025 - 03.2026
- Operated sanding machines to ensure smooth finishes on various materials.
- Inspected finished products for quality assurance and adherence to specifications.
- Maintained tools and equipment for optimal performance and safety compliance.
- Collaborated with team members to streamline production processes and improve efficiency.
- Trained new staff on proper sanding techniques and safety protocols.
- Implemented workflow improvements that enhanced productivity in the sanding department.
- Operated sanders, grinders and basic hand tools.
- Contributed to a well-organized workspace by maintaining an orderly storage system for sandpaper, tools, and equipment.
- Developed customized solutions for unique project requirements, demonstrating adaptability and problem-solving abilities when faced with challenging sanding tasks.
- Demonstrated versatility in skillset by proficiently using both manual and power-operated sanders as needed for each job assignment.
- Completed complex projects with precision by utilizing various types of sanders suited for specific tasks.
- Collaborated effectively with other team members, sharing knowledge of various sanding techniques and offering assistance whenever necessary.
- Showcased strong attention to detail while performing intricate hand-sanding tasks, resulting in flawless finishes and satisfied clients.
- Reviewed work orders to accurately prepare inventories of materials, equipment, and tools.
- Removed debris, keeping work area clean and organized.
- Completed paperwork, documenting cycle times, daily production numbers, and waste.
- Inspected parts for overall dimensions and individual thicknesses before operating machinery.
- Notified supervisor of abnormal conditions or machinery issues.
Shift Leader
Dunkin' Donuts
Leominster, MA
06.2023 - 02.2024
- Delivered exceptional customer service by efficiently processing orders and ensuring satisfaction.
- Operated coffee equipment and prepared beverages according to standardized recipes.
- Maintained cleanliness and organization of workstations, contributing to a positive environment.
- Assisted in training new crew members on operational procedures and customer interaction techniques.
- Handled cash transactions accurately while following company policies for financial security.
- Managed inventory levels by restocking supplies and reporting shortages to management proactively.
- Implemented best practices for food safety, ensuring compliance with health regulations at all times.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Stocked shelves to organize aisles in assigned department.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Participated in ongoing training programs to continuously update knowledge of company policies and procedures.
- Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.
Warehouse Inventory Associate
Avantor Sciences
Devens, MA
12.2022 - 06.2023
- Managed inventory control systems to maintain accurate stock levels and streamline operations.
- Collaborated with team members to optimize warehouse layout for efficient product retrieval.
- Operated material handling equipment safely, adhering to all company policies and procedures.
- Conducted regular audits of warehouse inventory to ensure compliance with safety standards.
- Supported cross-functional teams by providing timely updates on inventory status and availability.
- Optimized storage space utilization by strategically organizing products according to size, weight, and frequency of use.
- Promoted a positive work environment within the warehouse team through clear communication, active listening, and constructive feedback.
- Reduced order processing time with meticulous attention to detail in picking, packing, and shipping items.
- Mitigated risks associated with hazardous materials handling by following proper safety protocols and guidelines at all times.
- Streamlined inventory tracking with regular audits and updates to the inventory management system.
- Aided in loss prevention efforts by conducting thorough investigations into missing or damaged inventory items.
- Contributed to a safer work environment by maintaining clean and organized warehouse spaces.
- Assisted in reducing product damage by carefully handling materials during the loading and unloading process.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Sorted and delivered materials to different work areas and staff.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Requisitioned new supplies and maintained storage areas for smooth department operations.
- Obtained safety certifications for cleanroom such as gowning procedures and sanitizing procedures
- Packaged products efficiently according to specifications and quality standards.
- Conducted quality checks on packaged items to ensure compliance with regulations.
- Assisted in inventory management by labeling and sorting incoming materials.
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Packed, weighed and shipped items per customer specifications.
- Verified items packaged and address on boxes matched customer order invoices to avoid shipping errors.
- Operated tape machines, scales and label printers to package items correctly.
Spa Supervisor
Illuminations Spa
Leominster, MA
09.2021 - 12.2022
- Assisted in coordinating daily spa operations, ensuring smooth workflow and customer satisfaction.
- Learned and implemented safety protocols for spa treatments and equipment usage.
- Provided support to staff by maintaining cleanliness and organization of treatment rooms.
- Engaged with clients to understand their needs and enhance their overall experience.
- Monitored inventory levels of products and supplies, facilitating timely replenishment orders.
- Participated in training sessions to develop knowledge of spa services and products offered.
- Contributed to a positive team environment by collaborating with colleagues on service delivery.
- Managed staff scheduling effectively, ensuring adequate coverage during peak hours for optimal guest experience.
- Enhanced guest satisfaction by implementing personalized spa experiences and attentive customer service.
- Oversaw daily spa operations, addressing any issues promptly to maintain high-quality service standards.
- Provided exceptional customer service, resolving client concerns quickly and professionally while maintaining composure in stressful situations.
- Greeted spa guests warmly to create positive first impression of establishment.
- Maintained front desk workstation by keeping it clean and organized.
- Oversaw upkeep of entire facility and notified maintenance for service repairs.
- Recommended spa treatments and services, boosting sales and bringing in new clientele.
- Inspected salon stock, identifying shortages, replenishing items and maintaining consistent spa inventory.
- Maintaining personal clients in areas such as Hot Tub, Foot detox, Red Light Therapy, Massage Chairs, and Sauna
Education
High School Diploma -
Leominster Center For Excellence
Leominster, MASkills
- Shipping and receiving
- Packaging and labeling
- Forklift operation
- Warehouse safety
- Warehouse organization
- Safety compliance
- Problem-solving
- Attention to detail
- Willing to learn
- Warehouse logistics
- Data entry
- Teamwork and collaboration
- OSHA compliance
- Telephone skills
- Verbal and written communication
- Appointment scheduling
Timeline
Warehouse Operator
Reggio Register
04.2025 - 03.2026
Shift Leader
Dunkin' Donuts
06.2023 - 02.2024
Warehouse Inventory Associate
Avantor Sciences
12.2022 - 06.2023
Spa Supervisor
Illuminations Spa
09.2021 - 12.2022
High School Diploma -
Leominster Center For Excellence