Nikisha Black
Restoration Forest Products, LLC
Flagstaff,AZ
1
Certification
12
years of professional experience
Results-driven professional with experience in front desk operations and warehouse management. Adept at providing exceptional customer service, training new employees, and maintaining safety standards. Aiming to leverage multitasking abilities and teamwork to enhance operational efficiency.
Work History
Stacker Operator
1 Year 4 Months- Operated stacker equipment to efficiently move and organize products within warehouse environment.
- Monitored equipment performance, identifying issues and ensuring timely maintenance to minimize downtime.
- Collaborated with team members to streamline stacking processes, enhancing overall workflow efficiency.
- Adhered to safety protocols, fostering a secure work environment and reducing workplace accidents.
- Trained new employees on proper Stacker Operator procedures, promoting a well-informed workforce.
- Assisted in inventory tracking, contributing to effective warehouse management.
Front Office Assistant
1 Year 5 Months- Managed front desk operations, ensuring smooth check-in and check-out processes for clients and visitors.
- Coordinated appointment scheduling, optimizing staff availability and minimizing client wait times.
- Assisted in maintaining office supplies inventory, ordering materials as needed to support daily operations.
- Provided exceptional customer service, addressing inquiries and concerns promptly to foster positive client relationships.
- Developed training materials for new hires, facilitating onboarding and enhancing team productivity.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Slot Attendant
7 Years 8 Months- Monitored slot machine operations to ensure functionality and compliance with gaming regulations.
- Assisted guests with inquiries, providing exceptional customer service and resolving issues promptly.
- Trained new staff on operational procedures and customer service best practices.
- Managed cash handling responsibilities with accuracy and integrity while issuing payouts to winning patrons.
- Built rapport with regular patrons, recognizing and remembering their preferences to personalize their gaming experience.
Education
No Degree - Accounting And Finance
- Relevant Dual Coursework: Microsoft Works Certificates & Accounting Practice Certificate.
No Degree - General Studies
- Awarded, 'I Will Succeed Grant.' 2011. Coconino Community College.
- Indigenous Student Association, Student President. 2010-2011. Coconino Community College.
High School Diploma
- Upward Bound Program, 2007-2009. Summer College Courses. Fort Lewis College.
- Native American Club, Member. 2008-2009. Durango High School.
- Extracurricular Activities: FFA Club. 2008-2009. Durango High School.
- Extracurricular Activities: Welding. 2007-2008. Durango High School.
Skills
Teamwork and collaboration
Multitasking Abilities
Attention to detail
Adaptability and flexibility
Relationship building
Certification
- CPR Hands-On Training, Utah Navajo Trust Fund - 2024.
- OSHA10 Compliance, Local 75 Structural Steel - 2022.
- Certified Forklift Operator, Local 75 - 2022
- Ironworker, Structural Steel Training Courses - 2021/2022
Timeline
Stacker Operator
Restoration Forest Products, LLC
04.2025 - 08.2026Read More
Front Office Assistant
Utah Navajo Trust Fund State of Utah
10.2023 - 03.2025Read More
Slot Attendant
Twin Arrows Navajo Casino Resort
04.2014 - 12.2021Read More
University of Utah
No Degree from Accounting And Finance
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Coconino Community College
No Degree from General Studies
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Durango High School
High School Diploma
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