Nikisha Felton
Tampa,FL
Summary
Dynamic HR professional with extensive experience at Target, excelling in talent acquisition and leadership development. Proven track record in enhancing team engagement, customer service, and operational efficiency. Skilled in HR policies and community engagement, with a strong focus on coaching and mentoring to drive organizational success.
Overview
23
23
years of professional experience
Work History
Recruitment Consultant
CIBS
03.2019 - Current
- Supported recruitment processes by scheduling interviews and coordinating candidate communications.
- Learned applicant tracking systems to maintain accurate candidate records and streamline hiring workflows.
- Conducted initial screenings to evaluate candidate qualifications based on job requirements.
Executive Human Resources Manager
Target
11.2017 - 02.2019
- Prepared reports on various aspects of Human Resources functions such as staffing, compliance, attendance, performance.
- Planned and facilitated an engagement survey that resulted an 89% team engagement.
- Responsible for all talent acquisitions for 200+ team members.
- Achieved financial accountability in payroll and expense management for a $30 million store.
- Built long lasting partnerships and ongoing volunteer opportunities for the store; Raised $6k+ for United Way 1st Year.
Senior Store Manager
Target
04.2003 - 09.2009
- District Trainer for newly promoted team leaders and executive leaders.
- Mentored and promoted 12 team members to leadership roles.
- Improved credit card penetration by 98% to goal using metrics and performance follow-up.
- Increased sales by 30% in women's and kids apparel
- Successfully managed two store remodels with 100% completion
- Initiating disciplinary procedures, as necessary for team members up to including termination.
Education
Business Management
University of Phoenix
Tempe, AZ09-2011
Skills
- HR policies and procedures
- Leadership development
- Organizational development
- Community engagement
- Operations management
- Coaching and counseling
- Planning and coordination
Timeline
Recruitment Consultant
CIBS
03.2019 - Current
Executive Human Resources Manager
Target
11.2017 - 02.2019
Senior Store Manager
Target
04.2003 - 09.2009
Business Management
University of Phoenix
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