Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Personal Information
Languages
Timeline
Generic

Nikishia Clark

Washington,DC

Summary

Energetic genuinely interested in and respectful of people. Passionate about education and committed to maintaining up-to-date knowledge in the field. Willing to learn. Committed in everything I do.

Offering strong organizational skills and friendly disposition, eager to learn and develop in professional setting. Brings understanding of office management and proficiency in communication tools. Ready to use and develop customer service and administrative skills in receptionist role.

Driven administrative professional with comprehensive background in managing office operations and client interactions. Proven ability to enhance efficiency of workplace procedures while maintaining high standards of service. Exhibits strong team collaboration and adaptability to meet dynamic business needs, leveraging communication and organizational skills to achieve results.

Knowledgeable with robust background in managing front desk operations and fostering welcoming atmosphere. Adept at streamlining administrative processes and coordinating schedules to ensure smooth office functionality. Demonstrated proficiency in communication and organizational skills, consistently enhancing client and team interactions.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Corporate Receptionist

Northwest Center
08.2023 - Current
  • Expedited issue resolution by directing calls or messages to appropriate departments or personnel swiftly.
  • Supported human resources department in recruitment efforts, scheduled interviews, provided logistics support.
  • Increased client accessibility to company services through effective appointment scheduling systems management.
  • Boosted client satisfaction with timely and accurate responses to inquiries and appointment scheduling.
  • Demonstrated adaptability by quickly learning new software programs for communication and task management purposes.
  • Provided quality customer service while addressing visitor concerns; promptly resolved issues through attentive listening and proactive problem solving.
  • Assisted in event planning and execution, contributing to successful corporate functions and gatherings.
  • Upheld office safety standards through regular monitoring of security protocols at the reception area entrance.
  • Contributed to team productivity by effectively collaborating with colleagues on various projects and assignments.
  • Maintained confidentiality of sensitive information through proper handling of physical documents and electronic files.
  • Enhanced employee morale through friendly interactions and supportive assistance when needed; fostered a positive workplace culture.

Dedicated Aide

Alignstaffing
12.2019 - 11.2022
  • Worked with kids with special needs
  • Dedicated to students and helping with their studies
  • Assist with academics and social skills
  • Kept classrooms sanitized and disinfecting surfaces
  • Helped supervise during breaks

Unit Secretary

MedStar Washington Hospital Center
08.2020 - 03.2022
  • Office work
  • Medical office software
  • Assist with patient charts
  • Organizing the patients charts for doctors and nurses to access them properly
  • Answering phone calls and receiving messages
  • Answered phone calls and messages for -physicians medical facility, scheduling appointments, and handling patient inquiries.

Leasing Consultant

BG Staffing - BG Multifamily
10.2015 - 12.2020
  • Administration work
  • Answering phones
  • Helping clients with rental problems
  • Filing documents
  • Dealing with rental funds, etc
  • Microsoft software knowledge

Paraprofessional

District of Columbia Public Schools
08.2015 - 07.2019
  • Planned and led activities to develop students' physical, emotional and social growth
  • Instructed small groups of students in basic concepts such as the alphabet, shapes and color recognition
  • Tailored lesson plans for students with emotional and cognitive disabilities
  • Assisted in preparing reports and paperwork for parent-teacher conferences
  • Identified warning signs of emotional or developmental problems and reported to parents
  • Prepared instruction materials, including making copies, constructing bulletin boards and setting up work areas
  • Kept classrooms clean by sterilizing and disinfecting toys and surfaces
  • Relieved the classroom teacher during breaks
  • Reported on student progress, behavior and social skills to parents
  • Graded tests and papers and recorded grades for teaching staff
  • Instructed more than 10 middle school students through lectures, discussions, group activities and demonstrations

Server/Bartender

Sign of the Whale
07.2013 - 01.2015
  • Greeted guests in a timely and professional manner
  • Received beverage orders from wait staff and delivered beverages to guests
  • Maintained full knowledge of beverage lists and promotions
  • Enthusiastically and appealingly described food and drink specials to guests
  • Carefully followed safety and sanitation policies handling food and beverages
  • Processed orders on a computerized Point of Sale system
  • Spoke with patrons to ensure satisfaction with food and service
  • Communicated with other kitchen team members to ensure food was prepared on time and correctly
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards
  • Consistently offered professional, friendly and engaging service

Sales Associate

Ross Inc
01.2013 - 05.2013
  • Prepared merchandise for sales floor
  • Suggested accessories and complementary purchases
  • Accepted and processed returns
  • Maintained adherence to all company protocols
  • Monitored entrances, exits and fitting rooms for signs of theft
  • Kept work areas clean and neat at all times
  • Provided repeat customers with exceptional care and attention

Lifeguard/Manager

Department of Recreation and Parks
05.2007 - 08.2010
  • Acted as a positive role model for swimmers and in the community
  • Maintained thorough knowledge of all rules, safety procedures, and lifeguard techniques
  • Developed guidelines for injury prevention
  • Acted as supervisor for the community
  • Scheduled lifeguards to provide adequate coverage of pool areas during operating hours.

Education

College Degree - Business Administration

Strayer University-District of Columbia
Washington, DC
09-2025

Certification of Medicine -

University District of Columia
Washington, DC
01.2014

Some College (No Degree) - Early Childhood Education

North Carolina Central University
Durham, NC

High School Diploma -

Thurgood Marshall Academy Public Charter School
Washington, DC
01.2010

Skills

  • CPR
  • Fast Learner
  • Microsoft Office
  • Time Management
  • Teaching
  • Powerpoint
  • Typing
  • Receptionist
  • Training
  • Word
  • Behavior Management
  • Lifeguard
  • Autism Experience
  • Curriculum Development
  • Retail Sales
  • Customer Service
  • Data collection
  • Special Education
  • Classroom Management
  • Tutoring
  • Administrative Experience
  • Hospital Experience
  • Crisis Intervention
  • Hospitality
  • Restaurant experience
  • Medical terminology
  • Analysis skills
  • Office manager experience
  • File organization
  • Document management
  • Reception oversight

Accomplishments

  • Awarded "Employee of the Month" for delivering outstanding administrative support.
  • Held first-point-of-contact for all internal and external communications with executive-level officers.
  • Accomplished [improvement] through changed behavior.

Certification

  • CPR Certification
  • AED Certification
  • Lifeguard Training
  • Bartender License
  • First Aid Certification
  • BLS Certification

Additional Information

Curriculum development, First Aid and CPR Certified, Autism spectrum awareness, 10 years working as a lifeguard, Field trip planning, Fast Learner, School district guidelines comprehension, Team player, Social and life skills educator, Time Management, Learning assessments, Behavior Management, Microsoft Office

Personal Information

Authorized To Work: US for any employer

Languages

English
Full Professional

Timeline

Corporate Receptionist

Northwest Center
08.2023 - Current

Unit Secretary

MedStar Washington Hospital Center
08.2020 - 03.2022

Dedicated Aide

Alignstaffing
12.2019 - 11.2022

Leasing Consultant

BG Staffing - BG Multifamily
10.2015 - 12.2020

Paraprofessional

District of Columbia Public Schools
08.2015 - 07.2019

Server/Bartender

Sign of the Whale
07.2013 - 01.2015

Sales Associate

Ross Inc
01.2013 - 05.2013

Lifeguard/Manager

Department of Recreation and Parks
05.2007 - 08.2010

Certification of Medicine -

University District of Columia

High School Diploma -

Thurgood Marshall Academy Public Charter School

College Degree - Business Administration

Strayer University-District of Columbia

Some College (No Degree) - Early Childhood Education

North Carolina Central University
Nikishia Clark