Nikisia Hood-Hawkins
Washington,DC
Summary
Adept Certified Medical Assistant with a proven track record at Unity Health Care, showcasing expertise in HIPAA compliance and exceptional patient-focused care. Leveraged electronic health records for efficient patient data management, enhancing clinic workflow. Recognized for compassionate service and proficient in medical terminology, significantly improving patient satisfaction and safety.
Overview
15
15
years of professional experience
Work History
Certified Medical Assistant
Unity Health Care
07.2016 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
- Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout the procedure while assisting healthcare professionals as needed.
- Improved patient flow within the clinic by effectively managing appointment scheduling and timely rooming of patients.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Ensured optimal patient experience by maintaining a clean, comfortable, and organized treatment environment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained confidentiality of patient information by adhering to HIPAA guidelines at all times during recordkeeping and communications.
- Built rapport with diverse populations of patients through compassionate listening skills and empathetic communication.
- Continually updated medical knowledge through participation in professional development opportunities, staying current on industry trends and advancements in clinical practice.
- Recognized potential emergencies, acting swiftly to notify appropriate personnel and initiate necessary protocols for patient safety.
- Contributed to accurate diagnoses by efficiently collecting and preparing laboratory specimens for analysis.
- Supported team members in providing comprehensive care through active participation in interdisciplinary meetings focused on individualized clinical goals.
- Collaborated with healthcare providers to develop individualized care plans, ensuring all patients received the best possible treatment suited to their needs.
- Promoted a safe work environment by complying with infection control policies and procedures, including proper hand hygiene practices.
- Managed inventory levels for medical supplies, ensuring appropriate stock was available for seamless clinic operations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Prepared lab specimens for diagnostic evaluation.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Measured patient pulse oximetry.
Residential Monitor
Community Action Group
06.2009 - 06.2016
- Monitored compliance with facility rules and regulations, addressing violations appropriately to maintain a structured environment conducive to recovery or personal growth.
- Facilitated open lines of communication between residents and case managers through timely reporting of significant developments or concerns that arose within the residential community setting.
- Performed administrative tasks such as updating resident files, tracking progress, and providing reports to management.
- Assisted residents in acclimating to new living situations and provided guidance on how to navigate the complexities of communal living effectively.
- Maintained relationships with local law enforcement and emergency services, ensuring prompt response to any safety concerns or incidents that occurred within the residential facility.
- Organized group activities for residents, promoting camaraderie and positive social interactions.
- Documented incidents and maintained accurate records, contributing to effective communication among team members.
- Ensured confidentiality of sensitive information concerning residents'' personal lives and treatment plans by adhering strictly to privacy guidelines set forth by the organization.
- Collaborated with case managers and other staff members to develop individualized plans for resident success.
- Maintained a secure environment for residents through vigilant monitoring of entry points and visitor checkins.
- Provided support to residents with daily needs, ensuring their well-being and satisfaction within the residential program.
- Implemented safety protocols during emergencies, maintaining order while prioritizing the welfare of all residents involved.
Education
Medical Assistant
Med Tech
Washington, DC10.2013
High School Diploma -
Mckinley Technology High School
Washington, DC06.1993
Skills
- HIPAA Compliance
- Medical Terminology
- Specimens collection and processing
- Patient Scheduling
- Electronic Health Records
- Patient documentation
- Vital Sign Monitoring
- Patient Assessments
- Maintaining confidentiality
- Clinical Documentation
- Medical terminology knowledge
- Immunization Administration
- Reliable team player
- Phlebotomy
- Electronic Medical Records
- Data Entry
- Compassionate
- Sterilization techniques
- Patient-focused care
- CPR
- First Aid
- Knowledge of EKG rhythm interpretation
- Vital Signs Documentation
- Specimen Collection
- Operating EKG Equipment
- Patient Care
- Electronic Charting
Timeline
Certified Medical Assistant
Unity Health Care
07.2016 - Current
Residential Monitor
Community Action Group
06.2009 - 06.2016
Medical Assistant
Med Tech
High School Diploma -
Mckinley Technology High School
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