Nikita Bandy
Laurel,MS
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.
Overview
4
4
years of professional experience
Work History
Car Wash Attendant
The Wash Zone/ A&B Wash
Ellisville, MS
06.2025 - Current
- Efficiently washed and detailed cars per day, ensuring a high level of cleanliness and customer satisfaction
- Utilized industry-standard cleaning products and equipment to effectively remove dirt, grime, and stains from vehicles' exteriors
- Provided exceptional customer service by greeting customers warmly, answering inquiries about services offered, and addressing concerns professionally
- Followed established safety protocols when handling chemicals and operating machinery to prevent accidents or injuries
- Assisted in the maintenance of car wash equipment by performing routine checks, troubleshooting issues, and reporting malfunctions promptly
Retail Sales Associate
Adcock Pool and Spa
Laurel, MS
05.2026 - Current
- Greet customers and provide friendly, knowledgeable customer service
- Perform water testing for pool and spa customers and clearly explain results
- Recommend chemicals, equipment, and maintenance solutions based on water test results
- Assist customers with product selection, demonstrations, and upselling opportunities
- Operate POS (Point of Sale) system for transactions, cash handling, and receipts
- Maintain clean, organized, and well-stocked sales floor and displays
- Stock shelves, manage backstock, and assist with inventory counts
- Answer phone calls and assist customers with questions regarding pool and spa care
- Support overall store operations and maintain a positive shopping environment
Cashier/Customer Service
Keith's Superstores
Ellisville, MS
10.2025 - 03.2026
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
- Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues
- Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
- Implemented effective upselling techniques to increase sales of promotional items or add-ons
- Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
- Utilized point-of-sale (POS) system proficiently to process discounts, coupons, gift cards, and loyalty rewards programs
- Suggested alternative products when requested items were out of stock
- Performed opening/closing duties including counting money in the register before/after shifts
- Demonstrated strong attention to detail when processing complex transactions involving multiple payment methods
- Managed customer complaints or concerns promptly, ensuring a positive resolution and maintaining customer satisfaction
- Developed rapport with regular customers by remembering their preferences and providing personalized service
Crew Worker/Cashier
Tractor Supply
Petal, MS
05.2024 - 11.2024
- Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner
- Efficiently operated cash register, accurately handling transactions and providing correct change to customers
- Collaborated with team members to ensure smooth workflow during busy periods, effectively managing time constraints
- Contributed to a positive work environment by fostering teamwork among crew members through effective collaboration
Key Holder/Sales Associate
Petsense
Laurel, MS
03.2022 - 05.2024
- Managed opening and closing procedures, ensuring the security of the store and adherence to company policies
- Trained new employees on store operations, product knowledge, and customer service standards
- Maintained accurate cash handling procedures, including register counts and deposits
- Assisted in visual merchandising efforts to create an appealing shopping environment for customers
- Resolved customer complaints or concerns promptly and effectively, ensuring high levels of customer satisfaction
- Implemented loss prevention measures to minimize theft or damage to merchandise
- Assumed responsibility as key holder during manager's absence, maintaining store operations smoothly
Kennel Technician
Laurel Animal Rescue League
Laurel, MS
05.2023 - 10.2023
- Administered daily care for animals, ensuring proper feeding, grooming, and exercise routines.
- Assisted with kennel cleaning protocols, maintaining a safe and sanitary environment for all animals.
- Collaborated with volunteers to organize adoption events, increasing community engagement and awareness.
- Conducted regular safety inspections of kennels, identifying potential hazards and taking corrective action as needed.
- Assisted in training new staff members on kennel procedures, ensuring high standards of animal care were consistently maintained.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
Education
Associate of Arts - Veterinary Science
Jones County Junior College
Ellisville, MS05.2019
Skills
- Customer service
- Teamwork
- Problem-solving
- Time management
- Customer assistance
Timeline
Retail Sales Associate
Adcock Pool and Spa
05.2026 - Current
Cashier/Customer Service
Keith's Superstores
10.2025 - 03.2026
Car Wash Attendant
The Wash Zone/ A&B Wash
06.2025 - Current
Crew Worker/Cashier
Tractor Supply
05.2024 - 11.2024
Kennel Technician
Laurel Animal Rescue League
05.2023 - 10.2023
Key Holder/Sales Associate
Petsense
03.2022 - 05.2024
Associate of Arts - Veterinary Science
Jones County Junior College