Nikita Cate
Copperas Cove,TX
Summary
Driven and adaptable Military Legal Assistance paralegal with a service-oriented nature, top-notch customer service abilities and dedicated, compassionate approach to working with clients and peers. Experienced and knowledgeable in a multitude of legal practice areas to include estate planning, family law, consumer law, immigrations, military administrative matters and Special Victims' advocacy.
Overview
8
8
years of professional experience
Work History
Paralegal Specialist (DOD Civilian)
III Corps, Office of the Staff Judge Advocate
Fort Cavazos, TX
08.2024 - Current
- Manage front office operations, including intake management, eligibility and conflict checks, client correspondence, attorney case assignments, scheduling, and Government Purchase Cardholder responsibilities.
- Collaborate with Legal Assistance Attorneys, and successfully provide paralegal and administrative support to ensure deadlines are met.
- Support Legal Assistance Attorneys in providing services in the best interest of the client by practicing situational awareness, and continuously analyzing potential outcomes from an offensive perspective.
- Manage SRP (Soldier Readiness Program) operations to ensure the smooth, timely provision of legal services by continuously coordinating with Mobilization Support, the U.S. Army Reserve, the National Guard, and the Fort Cavazos Deployment Readiness Center.
- Prepare and review legal documents such as wills, powers of attorney, memorandums, and affidavits, as well as participate in and oversee proper execution as a Certified Notary of the State of Texas.
- Consistently create, implement, and instruct paralegal "Leadership Development Program" curriculum to expand Legal Assistance paralegals' knowledge and experience to better support our clients.
Paralegal Specialist (27D)
US Army Reserve
Fort Cavazos, Texas
05.2022 - Current
- Develop, implement, and continuously assess intake strategies to ensure high-quality service delivery.
- Draft wills, powers of attorney, and other supporting estate planning documents for the judge advocate's review, approval, and use.
- Manage and assist in Soldier Readiness Program operations for large-scale mobilizations and training events.
- Engage and assist in the execution of legal documents for service members and their families.
- Collaborate and build a professional relationship between the Active and Reserve components.
- Maintain client files and confidential information in accordance with established procedures.
- Review legal documents and prepare summaries of findings for judge advocates.
- Conduct research on relevant laws, regulations, and legal articles.
- Gather evidence to aid Judge Advocates, assist in client interviews, and prepare for court-martial.
General Medical Claims Specialist
Veterans Guardian, VA Benefits Claims Consulting
Pinehurst, NC
10.2021 - 08.2024
- Counseled, advised, and assisted veterans in obtaining benefits provided by Veterans Affairs based on medical documentation, IAW 38 CFR Book C, Schedule for Rating Disabilities.
- Facilitated communication and successfully managed over 500 clients in different stages of the claims process, while providing outstanding customer service.
- Provided medical review; accurately processed a large volume of medical information and data, determining which data would benefit the veteran.
- Sent clinical requests and missing information letters to obtain incomplete information.
- Interviewed veterans to determine eligibility for federal benefits.
- Assisted veterans in preparing tedious claims packets using programs such as Salesforce, Nitro, and Google Suite.
Client Services Manager
Gerber Collision & Glass
Fayetteville, NC
11.2020 - 10.2021
- Handled client relationship management functions, including researching, communicating and diffusing difficult client interactions to promote enduring relationships with diverse clientele.
- Updated clients on consistent basis regarding their vehicle repair process and answer questions quickly and with knowledgeable support.
- Drove customer escalations to resolution by engaging directly with clients.
- Provided information on client relationships and projects to all parties involved (i.e. client, insurance companies, estimators, parts manufacturers, etc.)
- Processed financial documents, contracts, expense reports and invoices.
- Coordinated schedules, administrative functions, quality assurance and process improvements to bolster operational output.
Motor-clothes Associate and Event Planner
Fort Bragg Harley Davidson
Fayetteville, NC
11.2019 - 03.2021
- Promoted customer loyalty and consistently drove sales by delivering friendly service and knowledgeable assistance.
- Catalyzed substantial sales increases in motorcycle safety and casual wear by utilizing product knowledge, sales abilities, and customer relation skills.
- Improved profitability by executing weekly and monthly floor plan changes.
- Taught junior employees how to meet operational and sales goals with proactive strategies.
- Built departmental success and achieved strategic business initiatives by working closely with the retail manager and the event manager.
- Collaborated with marketing team to create promotional materials for upcoming events.
- Managed social media accounts associated with company's events portfolio.
- Developed relationships with vendors in order to secure discounts or special offers when possible.
- Worked with professional and trade associations to create memorable and successful events.
Healthcare Specialist (68W)
US Army Reserve
Fort Bragg, NC
05.2017 - 05.2022
- Administered first aid treatment or life support in prehospital settings.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our standard operating procedures.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Collaborated with team members, ensuring consistent communication to maintain order and efficient care delivery.
- Communicated with dispatchers or treatment center personnel to exchange information and arrange patient intake with each echelon of care.
Education
Bachelor of Science - Law & Policy: Pre-Law
Liberty University
Lynchburg, VA12-2027
Law For Paralegal
The Judge Advocate General's Legal Center & School
Charlottesville, VA01-2025
Administrative Law For Military Organizations
The Judge Advocate General's Legal Center & School
Charlottesville, VA10-2024
Paralegal Competence Course
The Judge Advocate General's Legal Center & School
Charlottesville07-2024
Special Victims Counsel Certification Course
The Judge Advocate General's Legal Center & School
Charlottesville03-2024
Skills
- Growth mindset
- Problem-solving strategies; able to maintain a smile under pressure
- Military legal assistance
- Military claims
- Notary Public
- Office management and administrative support
- Government Purchase Cardholder
- Project facilitation
- Proficiency in CIS, LexisNexis and Microsoft suite
- Legal research, document drafting and filing
- Mentoring and coaching
- Multidisciplinary team collaboration
- Special Victims Advocacy Experience
Timeline
Paralegal Specialist (DOD Civilian)
III Corps, Office of the Staff Judge Advocate
08.2024 - Current
Paralegal Specialist (27D)
US Army Reserve
05.2022 - Current
General Medical Claims Specialist
Veterans Guardian, VA Benefits Claims Consulting
10.2021 - 08.2024
Client Services Manager
Gerber Collision & Glass
11.2020 - 10.2021
Motor-clothes Associate and Event Planner
Fort Bragg Harley Davidson
11.2019 - 03.2021
Healthcare Specialist (68W)
US Army Reserve
05.2017 - 05.2022
Bachelor of Science - Law & Policy: Pre-Law
Liberty University
Paralegal Competence Course
The Judge Advocate General's Legal Center & School
Special Victims Counsel Certification Course
The Judge Advocate General's Legal Center & School
Law For Paralegal
The Judge Advocate General's Legal Center & School
Administrative Law For Military Organizations
The Judge Advocate General's Legal Center & School
Similar Profiles
Samsunnesa EffataraSamsunnesa Effatara
Corporate-lawyer at Advocate In Burdwan Judge CourtCorporate-lawyer at Advocate In Burdwan Judge Court
Zwannah SarnorZwannah Sarnor
Senior Material Manager at III CorpsSenior Material Manager at III Corps
Luis A. Rodriguez LopezLuis A. Rodriguez Lopez
Human Resources Assistant at III CORPS G1 Fort CavazosHuman Resources Assistant at III CORPS G1 Fort Cavazos