Highly-motivated professional with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Licensed Associate Professional Counselor
Develop-Mental Support Services
Loganville, GA
05.2022 - Current
Offer general services to children, individuals, couples, and families with stress, depression, relational, work-related, self-esteem, anxiety, and anger management problems
Help clients identify the root of their symptoms and create treatment plans to promote mental health development
Handle records and documentation of each case carefully
Collaborate with Supervisor to develop more effective therapy
Provide on-going treatment information, support, and education to clients for discharge.
Auto Insurance Underwriter / Claim Specialist
State Farm Insurance
Dunwoody, GA
01.2014 - 03.2023
Utilize data to determine the risks in creating insurance policies.
Provide protection to the insurance company to help determine the likelihood of an individual filing a claim.
Research applicants as necessary to decide whether to offer insurance.
Assemble information, develop opinions, and clearly express decisions using sound reasoning and judgment.
Effectively communicate with agents and other associates through written means.
Education
M.S. Clinical Mental Health Counseling -
Walden University
01.2016
B.A. Psychology -
Fort Valley State University
01.2012
Skills
Treatment planning
Case documentation
Strong rapport building
Multicultural awareness
Information tracking
Reporting and analysis
Quality Assurance
Active listening
Testing and Assessment
Customer Support
Organizational Skills
Social Media Strategy
Attention to Detail
Scripting and documentation
Brand Awareness
Content Strategy
Digital Media
Timeline
Licensed Associate Professional Counselor
Develop-Mental Support Services
05.2022 - Current
Auto Insurance Underwriter / Claim Specialist
State Farm Insurance
01.2014 - 03.2023
M.S. Clinical Mental Health Counseling -
Walden University
B.A. Psychology -
Fort Valley State University
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