Results-driven finance professional with strong analytical and organizational skills. Known for effective team collaboration and adaptability to changing needs, ensuring reliable support for financial operations. Expertise in managing accounts, processing transactions, and maintaining accurate financial records. Highly focused on achieving business objectives and contributing to overall organizational success.
Overview
18
18
years of professional experience
Work History
Finance Clerk
The Town of Star City
04.2015 - Current
Accounts Payable Processes and Management
Invoices/Expense Reports/Payment Transaction
Daily Deposits
Vendor Negotiation & Management
Assist Treasurer with various accounting procedures
Records organization & management
Bi Weekly Payroll Processing for 26 employees
Pecurement Card Coordinator for 7 credit card users
Annual and Quarterly B&O tax distribution and maintenance
Annual Business Licensing
Assisting Uitility Clerk , Deputy Municipal Court Clerk, and Mayor when needed
Provide customer service
DUTIES: Receive and verify invoices and requisitions for goods and services. Prepare, verify, and process invoices and coding payment documents. Prepare batches of invoices for data entry. Manage check run, record all checks, prepare vendor checks for mailing, and prepare manual checks as and when required. Maintain all vendor records. Complete payroll functions in order to ensure staff are paid in an accurate and timely manner. Establish and maintain confidential employee files. Calculate salaries and benefits. Verify pay amounts, hours of work, deductions, etc. Payroll data entry. Distribution of employee direct deposits. Prepare and remit deductions and payroll tax. Preparing, mailing, and filing B&O tax returns. Maintain, prepare, and distribute annual business license applications.
Accounts Payable Clerk
Waterfront Place Hotel and Event Center
10.2008 - 04.2015
Accounts Payable Processes and Management
Invoices/Expense Reports/Payment Transaction
Vendor Negotiation & Management
Records organization & management
Daily Deposits
General cashier
Unwavering commitment to exceptional customer service
DUTIES: Receiving and verifying invoices, match purchase orders to invoices, identify errors and discrepancies in accounts payable documentation. Manage vendor/supplier relations; and oversaw the timely, accurate processing of invoices, purchase orders, expense reports, credit memos and payment transactions. Maintain adherence to corporate accounting standards; addressed and resolved escalated issues from vendors regarding accounts payable; and ensure accurate and compliant A/P files and records in accordance with company policies. Disperse petty cash.
Customer Service Manager
Teletech
01.2008 - 05.2008
Exceptional Customer Service
Troubleshooting/Problem Solving
Customer order fulfillment
Upselling/sales support
Complaint Handling
Technical/User Support
DUTIES: Delivering exceptional customer service to Bank of America Credit Card customers. Knowledge of products in order to resolve all customer problems and up selling products fit for each individual customer. Resolve any customer problems or complaints while maintaining all company policies. Documenting customer accounts for any future inquires, listening, phone skills, resolving conflict, analyzing information, multi-tasking in order to fulfill all customer requests.
Education
Accounting, Finance, Computer Science
West Virginia University
Morgantown, WV
05.2007
Diploma - general studies
Southern Garrett County High School
Oakland, MD
05.2005
Skills
Microsoft Office
Edmunds Gov Tech-Local Government Software- finance, payroll, personnel, accounts payable, tax, licensing utility, online bill pay
SAP and M3 accounting systems
Freedom Accounting Systems
Appalachian Software, Inc (ASI) Utility Billing Program
Waitress & Guest Service Representative at Luxury 5-Star Hotel – Cape Town, South AfricaWaitress & Guest Service Representative at Luxury 5-Star Hotel – Cape Town, South Africa