Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Executive Assistant
Rosenberg Associates
02.2023 - Current
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Processed travel expenses and reimbursements for executive team and senior management group.
Assisted in the development of company policies and procedures, contributing to a more organized work environment.
Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
Ensured timely completion of action items by tracking progress and following up on delegated tasks from the executive.
Assisted in budget management by monitoring expenditures, processing expense reports, and reconciling accounts for the executive office.
Maintained confidentiality by handling sensitive information with discretion and professionalism.
Executive Assistant
Delegate Solutions
05.2022 - 02.2023
Acting as a strategic resource, ensuring proactive and thoughtful support of multiple clients' administrative needs
Scheduling and calendar management, including scheduling meetings and events in multiple time zones
Inbox/email management - triage of inbox items, responding on behalf of the client, sorting and organizing email
Creating a streamlined process for email management and deployment
Task management, including preparation for and follow-up for meetings, action item completion, and project tracking
Managing internal documentation and organization of document storage
Travel coordination - booking travel for clients and coordinating transportation logistics
Monitoring, reviewing, and processing expense reports, expenditures, and invoices
Hosting / participating in meetings and video calls
Perform and oversee many tasks in clients' preferred CRM and/or task management application
Administrative Secretary
Alabama State University
08.2014 - 05.2022
Oversaw the State of Alabama funded Office of School Readiness First Class grant.
Maintained the $300,000 plus state funded budget and coordinated with grant representative to ensure it was in compliance
Reviewed and maintained student registration and confidential information.
Coordinated and managed the Director's travel arrangements, including booking airfare, hotel and ground transportation.
Directed administrative functions for the executive levels of the University.
Supported the human resources department in the annual employee review process to manage performance merit increases.
Oversaw inventory and office supply purchases.
Coached new employees on administrative procedures, universities policies and performance standards.
Interacted with students and families to follow up on missing or deficient information and relayed and discussed the status of applications.
Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
Developed and maintained an alert system for upcoming deadlines on incoming requests and events.
Utilized PeopleSoft database to create student accounts and apply charges to for any payments rendered.
Administrative Assistant
Montgomery County District Attorney's Office
06.2014 - 08.2014
Maintain confidentiality of records as necessary and follows department policy regarding the release of information.
Researched information in DA Information System (DAIS) and provide the caller with the information that can be released to them.
Utilized court dockets, appointment rosters, and special instruction notes, to assist in determining the nature of individuals' visit and the appropriate person to visit.
Sorted, received, and distributed mail correspondence between departments and personnel, including parcel packaging, preparation, and efficient shipping.
Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
Administrative Support Assistant II
Alabama Department Of Finance
09.2013 - 05.2014
Enter various data relating to payment vouchers, cash receipts, sheriff removals, and other transactions into the Central Accounting System (CAS) and Advantage Financial System (AFNS) ensuring accurate submission are made in a timely manner..
Assist the Agency Distribution section by validating warrant registers against voucher for accuracy and completeness.
Act as back up to the Comptroller's Assistant, when needed, ensuring sufficient operation of daily activities continuance of productivity and timely workflow within the Executive Office.
Gather, review, and check the department employee's payroll time sheets for accuracy and completeness so that they are processed in a timely manner. Assessed urgency and priorities before accepting or declining appointments and meetings with the CEO.
Communicate and correspond with individuals and wide array of entities (utilizing verbal, written, and electronic methods) to respond to inquiries, request supporting information, and resolve problem regarding vendor file maintenance.
Administrative Support Assistant I
Alabama Crime Victims Compensation Commission
09.2012 - 08.2013
Reviewed incoming claims to ensure that all pertinent information is received, the application is complete, and the application meets all of the initial eligibility requirements required by law.
Entered all pertinent data from incoming applications into the database in order to create a claim file.
Reviewed and process claim file mail to determine if the document is an original or supplemental bill in order for the claim to be processed by specialists.
Assisted Executive Director, Claims Manager, and Claims Specialist as needed such as answering telephones, making copies, verifying bills, typing letters, and other reports
Switchboard Operator
ITT Mission Systems
10.2009 - 11.2010
Managed a very high volume of 200+ calls per day.
Ensured exceptional customer service with a friendly, professional demeanor.
Perform inputting, updating, maintenance and accuracy checks on a computerized database of Armed Forces information.
Provided routine, non-interpretative information on request and keeps updated on daily base activities to respond to and provide callers with current armed forces activity information.
Received emergency calls, forwards calls to appropriate personnel, and ensures that callers reach appropriate people.
Client Owned Equipment Specialist
Kellogg Brown And Root, Inc.
07.2008 - 10.2009
Assisted the Client Owned Equipment Administrator in performing record keeping and location tracking functions associated with client owned property administration.
Conducted physical inventories in accordance with the Client and/or government regulations.
Maintained daily inventory of all Government Property within the department.
Collaborated with client and/or Government Property Administrator to resolve property administration issues.
Tracked and maintained physical records of maintenance to all equipment daily.
MWR Coordinator
Kellogg Brown And Root, Inc.
10.2007 - 07.2008
Coordinated activities to promote Moral, Welfare and Recreation for the Armed Forces.
Prepared requisitions for materials needed within the department.
Maintained daily inventory of all Government Property and Non-Government Property within the department.
Organized events and entertainment for the Armed Forces.
Navigated through STEAM to track assets for Cross Level purposes needed for the department.
Education
Computer Science
Mississippi State University
Starkville, MS
Skills
Advanced MS Office Suite
Expense reporting
AP/AR Proficiency
Technical Support
Schedule Management
Project Management
Travel coordination
Process optimization
Strong Interpersonal Skills
Certification
Professional Administrative Certificate of Excellence (PACE) - American Society of Administrative Professionals