Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Nikita Lowry Dawkins

Pickerington,OH

Summary

Business development leader with over 30 years of experience in team building, talent acquisition, and market expansion in athletics and insurance sectors. Demonstrated success in driving sales growth and fostering long-term customer relationships. Expertise in performance analysis, identifying new business opportunities, and implementing effective go-to-market strategies. Recognized for exceeding revenue targets and cultivating high-performing teams in competitive markets.

Overview

7
7
years of professional experience

Work History

Medicare Sales Agent

Unified Health
Pickerington, Ohio
10.2024 - Current
  • Ranked among Top 10 brokers company-wide within three months, surpassing sales quotas by 25%.
  • Built and managed portfolio of over 200 clients in five months, providing customized insurance solutions.
  • Developed and executed effective sales strategies to enhance Medicare enrollment.
  • Maintained precise records of client interactions and inquiries in CRM system.
  • Utilized CRM tools to forecast sales, track leads, and report performance metrics.
  • Presented insurance policy options clearly based on client needs and objectives.

Insurance Specialist

Complete Health Advisors
Pickerington, Ohio
10.2022 - 10.2024
  • Conducted risk assessments to align products with client needs and strengthen partnerships.
  • Participated in training programs to enhance expertise in underwriting, sales, and product development.
  • Maintained accurate records of all insurance policy transactions.
  • Increased customer loyalty through relationship-driven retention strategies and effective problem resolution.
  • Recognized as ACA Top Producer, consistently ranking among leading brokers.

Medicare Enrollment Specialist

Assurance (Prudential Subsidiary)
Trenton, MI
10.2020 - 10.2022
  • Educated beneficiaries on Medicare plans and coverage options, enhancing understanding and satisfaction.
  • Assisted clients with Medicare enrollment processes and documentation to ensure compliance.
  • Boosted policy sales by 85% through effective communication of advantages and features.
  • Documented client interactions in CRM systems for precise record-keeping.
  • Maintained high retention rates through regular check-ins and exemplary customer service.

Associate Head Women's Basketball Coach

Texas Tech University
Lubbock, Texas
06.2018 - 08.2020
  • Transformed a struggling program into competitive force, achieving highest total in seven years and first All-American in 14 years.
  • Drove growth initiatives that increased attendance and led team to best Big 12 record in nearly a decade.
  • Recruited and developed top talent, including Top 50 ESPN Class and WNBA Draft pick.
  • Conducted opponent scouting reports to create effective game strategies and counter plays.

Education

Bachelor of Science - Economics

The Ohio State University
Columbus, OH
06-1990

Skills

  • Business Development & Market Growth
  • Strategic Sales Leadership
  • Customer Acquisition & Retention
  • Team Development & Coaching
  • Data Driven Decision Making
  • Negotiation & Relationship Building

Accomplishments

  • State of Ohio Hall of Fame, 2024
  • The Ohio State Women's Basketball Hall of Fame, 2004
  • l989 Chicago Tribune Player of the Year
  • 1988, 1989 All-American

Timeline

Medicare Sales Agent

Unified Health
10.2024 - Current

Insurance Specialist

Complete Health Advisors
10.2022 - 10.2024

Medicare Enrollment Specialist

Assurance (Prudential Subsidiary)
10.2020 - 10.2022

Associate Head Women's Basketball Coach

Texas Tech University
06.2018 - 08.2020

Bachelor of Science - Economics

The Ohio State University

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