Summary
Overview
Work History
Education
Skills
Relevant Project Experience
Timeline
Generic

Nikita Malusare

Mumbai,India

Summary

Packaged App Development Team Lead with 9 years of experience in Testing and Development. Expertise in System Testing, System Integration Testing, and Regression Testing, with a strong focus on Test Environment management. Proven track record in test planning, execution, and defect tracking using Jira and HPALM, consistently meeting project deadlines without escalations. Versatile background in both Billing and Testing domains, demonstrating effective communication and collaboration skills.

Overview

9
9
years of professional experience

Work History

Packaged App Development Team Lead

PPL Corporation
Mumbai, India
03.2025 - Current
  • Participated in regular Client Workshop calls to support Billing team activities.
  • Developed and modified business process documents and Visio flows based on workshop discussions.
  • Interacted daily with onshore and offshore leads to ensure project alignment.

Packaged App Development Team Lead

Entergy (Best Bill Analysis Project)
Mumbai, India
09.2024 - 03.2025
  • Independently managed testing team and communicated daily progress to project stakeholders.
  • Created test scope, authored test scripts, and provided detailed feedback on results.
  • Guided team to ensure timely completion of deliverables.
  • Participated in weekly meetings with Onshore and project management teams for status updates.
  • Reviewed all test scripts and execution plans, securing approvals from customers and business partners.
  • Ensured compliance with project testing deadlines and milestones through thorough evidence review.

Packaged App Development Team Lead

Entergy (BFCI Project)
Mumbai, India
01.2024 - 08.2024
  • Led testing efforts for BFCI project, meeting tight deadlines with comprehensive support.
  • Motivated team to achieve high-quality work without issues.
  • Conducted independent testing in each sprint, providing test evidence and demo calls.
  • Ensured completion of all story testing without escalations.
  • Executed thorough peer and lead reviews, reporting zero defects consistently.
  • Proactively addressed ticket issues, preventing SLA breaches and ticket reopenings.
  • Participated actively in all team delivery activities to enhance collaboration.

Senior Software Engineer

Entergy (BOC Project)
Mumbai, India
05.2022 - 05.2023
  • Managed team operations and assigned tasks to ensure efficient workflow.
  • Conducted daily handovers to onshore teams for seamless project continuity.
  • Took ownership of error analysis and implemented resolution strategies effectively.

Senior Software Engineer

Entergy (BDEX Project)
Mumbai, India
04.2021 - 04.2022
  • Executed complex scenarios for BPEM creation, identifying numerous defects during testing.
  • Coordinated daily discussions with onshore functional team to develop comprehensive function test scripts.
  • Conducted knowledge transfer sessions with onshore team, highlighting critical insights during test execution.
  • Provided support for unit testing across various case categories, facilitating BPEM generation.
  • Collaborated with onshore team to execute 25 functional testing scripts in one day for BDEX product.

Software Engineer

Entergy (AMI R5B Project)
Mumbai, India
03.2020 - 03.2021
  • Conducted analysis of various RICEFs, ensuring timely delivery of results.
  • Managed opt-out configurations, TOU setups, rate creation, and schema updates independently.
  • Facilitated bill comparison processes to enhance accuracy.
  • Supported testing team in meeting deadlines through strong billing skills and thorough understanding of requirements.
  • Contributed to SDS design and analysis, performing rapid testing on modifications made.

Software Engineer

Entergy (C2BC Project)
Mumbai, India
08.2019 - 02.2020
  • Achieved successful Go-live for C2BC project without escalations.
  • Completed test scripts promptly, leveraging strong billing knowledge and quick comprehension.
  • Documented and executed assigned validation scripts with efficiency.
  • Shared test reports with onshore counterpart in absence of test lead.
  • Provided extended support for C2BC project during tight UAT schedule.
  • Received commendations from onshore and offshore leads for expedited testing of changes.

Software Engineer

Entergy (AMI Legacy Project)
Mumbai, India
01.2018 - 07.2019
  • Assumed responsibilities during absence of senior team members on AMI Legacy Project.
  • Comprehended new processes quickly, engaging actively in discussions.
  • Identified root causes and implemented effective solutions for problem-solving.
  • Managed billing module effectively, showcasing rapid learning capabilities.
  • Developed AMI data creation tool independently, integrating upgrades from testing feedback.
  • Completed Retrofit activities within deadlines while assisting offshore team with Bill Print issues.
  • Enhanced Data Creation Tool for AMI data generation using ABAP skills to support testing team.

Associate Software Engineer

Sun Chemicals Support and Rollout Projects
Mumbai, India
10.2016 - 12.2017
  • Resolved over 25 Severity-4 and Severity-5 tickets through detailed analysis.
  • Addressed tickets within three weeks of joining project team.
  • Completed assignments promptly, ensuring strict adherence to deadlines.
  • Gained comprehensive understanding of business flow in team’s domain.
  • Managed high-priority tickets, achieving timely delivery without escalations.
  • Delivered all tickets on schedule, maintaining error-free performance without rework.
  • Developed reports, smart forms, and enhancements to fulfill project specifications.
  • Contributed to community engagement by volunteering for CSR S2S event at Hope Foundation.

Education

Bachelor of Technology - Electrical, Electronics And Communications Engineering

SNDT Women's University
Mumbai,India
04-2016

Skills

  • HP ALM and Jira Software
  • Test management and execution
  • Defect and bug tracking
  • Test automation and scripting
  • Test planning and design
  • Functional and regression testing
  • Performance and integration testing
  • System testing procedures
  • Team development strategies
  • Test reporting techniques
  • Team leadership
  • SAP ISU billing functional

Relevant Project Experience

  • Sunchemicals Support and Rolout Projects, 10/2016 - 12/2017, Worked on about 25 or more tickets (Severity-5 & Severity-4) along with several ABAP analysis., Started working on tickets within 3 weeks from date of joining the project., Completed all assignments given to me in timely manner., Have understood the business flow for the domain within the team., Worked on high priority tickets and have delivered within time and zero escalations., Completed all the tickets within time with no rework and have done error free delivery in stipulated amount of time., Worked on Reports, Smart forms and Enhancements., Have volunteered for CSR S2S event held at hope foundation., Have done monthly follow ups with leads and have taken feedback keying for all applicable priorities.
  • Entergy – AMI Legacy Project, 01/2018, Joined AMI Legacy Project as Software Engineer (SE) and proactively took up responsibilities in absence of seniors., Was very quick in understanding new process and a good listener., Was always available for challenging opportunities and worked with interest and happiness., Always worked with an attitude to solve the issue or find the root cause and was a good problem solver., Got opportunity to work in billing module as a Billing functional and picked it up very well, inspite of being a beginner in this module., Worked independently on AMI data creation tool, made upgradation suggested by testing team and onshore functional team, with very minimal inputs from supervisor., Worked on Retrofit activity and helped complete all activities on time., Have helped offshore team with Bill Print process issues whenever required., Took up more team level activities from own interest such as work assignments among team members., Have worked on enhancement of Data Creation Tool to create AMI data (both technical and business master data), device creation and installation for all company codes (both electricity and gas). Have utilized technical knowledge of ABAP to successfully implement this tool which is of great use to the testing team.
  • Entergy – C2BC Project, 08/2019 - 02/2020, Have Extended Support to C2BC project during vert tight schedule UAT Phase. The test scripts could be completed well within time owing to my good billing knowledge and quick grasping., Have documented as well as executed scripts for validations assigned to me., Have shared test reports with onshore counterpart in absence of test lead., Carried out successful Go-live for C2BC project with zero escalations. Received appreciation by both onshore and offshore leads for quick testing done to the changes made.
  • Entergy – AMI R5B Project, 03/2020 - 03/2021, Have done analysis of different RICEFs and delivered the same on time., Have worked single handedly on Opt-out configurations, TOU configurations, rate creation, schema updating and did testing for the same. Have also helped in Bill comparison process., Have Extended support towards testing team to complete testing within given timelines owing to my good billing skills and understanding of test requirements., Have also worked on SDS design, analysis and did quick testing to changes made.
  • Entergy – BDEX Project, 04/2021 - 04/2022, Have scripted and executed the new and complex scenarios regarding BPEM creation and found out good number of defects in BPEM testing., Also did Function Test Scripting by coordinating daily discussion with onshore functional team in terms of understanding business scenarios to script as well as executing the complex Scenarios., Have conducted KT sessions with onshore about BPEM creation and pointed out some crucial points during test execution which has helped the project., Have extended support to onshore team for unit testing of different case categories, worked independently and helped other team members to generate BPEM., Have worked with onshore team and executed 25 scripts in one day for BDEX product functional testing.
  • Entergy – BOC Project, 05/2022 - 05/2023, Have worked actively by handling the team and assigning them work and also gave daily handover to Onshore team., Took the ownership and did error analysis as well as resolution steps for the error., Maternity leave 06/2023 - 12/2023.
  • Entergy – BFCI Project, 01/2024 - 08/2024, Have joined and supported testing of BFCI project during very tight schedule when strong testing support as Test lead was required and completed testing for each sprints well within time., Have always motivated and encouraged team to complete work with no quality issues., Have actively worked independently in every sprint of BFCI and have given test evidence review call, demo call for different stories., Have always ensured that testing of all stories is completed without any escalations., Have always followed Entergy process and performed peer review as well as lead review for testing team and always ensured to report zero defects., Have always taken proactive actions on ticket issues and ensured that there is no SLA breach and zero reopening of tickets., Have always ensured to participate as a team in all delivery activities.
  • Entergy – Best Bill Analysis Project, 09/2024 - 03/2025, Have independently handled the testing team and also provided daily status of testing progress to all project stakeholders., Have independently worked on test scope creation, test script creation, reviewing the test results and providing feedback for the same., Have always guided and assisted team in completing work on time for proper delivery., Involved in weekly meetings with the Onshore and project management team for project status updates., Reviewed all scripts and Execution plan as offshore test lead with customers and business partners and attained their approval., Reviewed test evidence and ensured project testing deadlines and milestones were met.

Timeline

Packaged App Development Team Lead

PPL Corporation
03.2025 - Current

Packaged App Development Team Lead

Entergy (Best Bill Analysis Project)
09.2024 - 03.2025

Packaged App Development Team Lead

Entergy (BFCI Project)
01.2024 - 08.2024

Senior Software Engineer

Entergy (BOC Project)
05.2022 - 05.2023

Senior Software Engineer

Entergy (BDEX Project)
04.2021 - 04.2022

Software Engineer

Entergy (AMI R5B Project)
03.2020 - 03.2021

Software Engineer

Entergy (C2BC Project)
08.2019 - 02.2020

Software Engineer

Entergy (AMI Legacy Project)
01.2018 - 07.2019

Associate Software Engineer

Sun Chemicals Support and Rollout Projects
10.2016 - 12.2017

Bachelor of Technology - Electrical, Electronics And Communications Engineering

SNDT Women's University
Nikita Malusare
Want your own profile? Build for free at Resume-Now.com