Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nikita Marder

Brooklyn,NY

Summary

Detail-oriented and highly organized Receptionist with experience in dental and medical office settings. Skilled in managing multiple tasks, scheduling appointments, and handling insurance inquiries. Known for excellent customer service, attention to detail, and the ability to handle confidential information. Proficient in office management software and familiar with medical and dental terminology. Fluent in English and Russian. Licensed Broker offering 2 years in automobile, life insurance and record of success in retaining and growing customer bases. Over 1 year of supervising agents and office personnel.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Life Insurance

Glob-Life
02.2023 - Current
  • Identified and contacted potential clients through cold calls, referrals, and networking, increasing client base
  • Worked closely with clients to assess their life insurance needs and recommended suitable coverage options
  • Conducted thorough risk assessments to recommend appropriate life insurance products tailored to individual needs.
  • Educated prospective clients on the benefits of life insurance, increasing awareness of the importance of financial planning.
  • Facilitated corporate FMLA, employee group health, flexible spending accounts, dental and vision, accident and disability, life insurance and wellness benefits.
  • Sold $[Amount] in life insurance, retirement instruments and investments.

Medical Insurance CPT Billing

Md natural Group
03.2019 - Current
  • Communicated with insurance companies and clients to clarify coverage and resolve billing discrepancies
  • Ensured accurate record-keeping for patient information and billing data in compliance with healthcare standards
  • Maximized financial recovery from subrogation efforts by diligently pursuing responsible third parties for reimbursements.
  • Evaluated medical treatment plans for cost effectiveness, recommending alternative options when appropriate to control expenses.
  • Contributed to company profitability by identifying opportunities for cost savings within the claim review process without compromising quality or accuracy standards.
  • Provided exceptional customer service to policyholders during the claims process, addressing concerns promptly and professionally.

Dental Receptionist

Smile Care
01.2019 - 09.2021
  • Answered and managed phone calls regarding patient appointments, ensuring smooth scheduling and prompt responses
  • Checked in patients, gathering personal and insurance information while maintaining confidentiality
  • Processed patient payments and insurance claims through office management software
  • Assisted with various administrative duties such as filing, faxing, copying, and sending emails
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.

Education

Masters - Public Health/ Health Administration

Cuny SPH
New York, NY
05.2025

Skills

  • Front Desk Management
  • Reception Management
  • Appointment Scheduling
  • Calendar Management
  • Insurance Verification
  • Billing Coordination
  • MS Office
  • Google Workspace
  • Office Management Software
  • Confidentiality
  • HIPAA Compliance
  • Life Insurance Policy Knowledge

Certification

Life Insurance License

Timeline

Life Insurance

Glob-Life
02.2023 - Current

Medical Insurance CPT Billing

Md natural Group
03.2019 - Current

Dental Receptionist

Smile Care
01.2019 - 09.2021

Masters - Public Health/ Health Administration

Cuny SPH

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Nikita Marder