Healthcare Data Analytics: Leveraged Vizient’s Clinical Data Base (CDB), encompassing 1,300+ hospitals across 300+ health systems, as well as the Quality & Accountability Scorecard to analyze inpatient clinical and operational performance
Data Visualization and Storytelling: Developed executive-ready presentations and infographics, supporting upwards of 20 leadership presentations by translating complex data sets into clear, actionable insights
Operational Performance Insights: Assessed outpatient and resource management metrics to identify performance trends, variation, and opportunities for operational improvement across diverse healthcare organizations
Strategic Decision Support: Delivered integrated data insights that informed strategic planning and performance optimization initiatives for hospital and health system executives
AI-Enhanced Analysis: Applied AI prompting techniques to streamline data interpretation and improve efficiency in insight generation and presentation development
Cross-Functional Collaboration: Collaborated in a fast-paced, team-based environment, contributing to multiple concurrent analytics projects and rapidly adapting to new tools and methodologies
Extended Administrative Resident
University of Pittsburgh Medical Center (UPMC) Department of Medicine
Pittsburgh, PA
03.2024 - 04.2025
Data Management and Analysis: Developed and managed PowerBI and Excel dashboards for divisions of pulmonology and gastroenterology, improving operational visibility and aiding in decision making
Financial Analysis: Conducted financial analysis to improve operational efficiency within a large integrated delivery financial system
Vendor Engagement and Procurement: Collaborated with medical sales vendors to optimize purchasing of home sleep tests, increasing charges and revenue by 20%
Margin Improvement and Operations: Identified and assisted in implementation of strategies for margin improvement across healthcare divisions; managed operational data in EPIC systems
Project Management: Coordinated the division of pulmonology as project lead, overseeing data requests and fostering relationships with operational and clinical leads
Franchise General Manager
Star Restaurant Management Inc.
Pittsburgh, PA
09.2021 - 03.2024
Operations Management: Directed daily operations and overall well-being of 7 franchise locations, ensuring adherence to operational standards
Staff Recruitment and Training: Recruited, onboarded, and trained new staff to align with franchise goals
Performance Supervision: Led and mentored 50+ staff across locations, and presented weekly performance results to the franchise owner, highlighting successes and areas for improvement
Business Operations Oversight: Facilitated payroll, customer relationship management, and administrative duties to enhance franchise performance
Vendor Relations: Initiated strong relationships with external vendors to ensure cost-effective procurement of goods and services, decreasing operational expenses by 10%
Education
Master of Healthcare Administration -
University of Pittsburgh School of Public Health
Pittsburgh, PA
04-2025
Bachelor of Science - Human Health Sciences
American University of Antigua College of Medicine
Antigua and Barbuda, West Indies
12-2020
Bachelor of Science - Psychology
University of Pittsburgh Kenneth P. Dietrich School of Arts and Sciences
Pittsburgh, PA
05-2018
Skills
Technical & Analytical Skills: PowerBI, Excel, SQL, EPIC Systems, Healthcare Data Analytics, Data Visualization, Dashboard Development
Healthcare & Business Expertise: Healthcare Benchmarking, Clinical and Operational Performance Analysis, Quality Metrics Evaluation, Strategic Decision Support, Process Improvement
Advanced & Emerging Skills: AI Prompt Engineering, AI-Assisted Analytics, Data Storytelling, Executive-Level Presentation
Affiliations
President - University of Pittsburgh Health Policy and Management Association, 05/2024 - 04/2025
Member - American College of Healthcare Executives, 09/2023 - Present
Interests
Travel, Fantasy Novels, Pop Culture, Dining Experiences, Pittsburgh Sports, Live Music
Timeline
Healthcare Analytics & Infographics Fellow
Vizient Inc.
06.2025 - Current
Extended Administrative Resident
University of Pittsburgh Medical Center (UPMC) Department of Medicine
03.2024 - 04.2025
Franchise General Manager
Star Restaurant Management Inc.
09.2021 - 03.2024
Bachelor of Science - Human Health Sciences
American University of Antigua College of Medicine
Bachelor of Science - Psychology
University of Pittsburgh Kenneth P. Dietrich School of Arts and Sciences