Nikita Persaud
Saint Albans,NY
Summary
I have consistently proven my ability to meet deadlines and achieve project objectives,solve mission-critical problems and prioritize crucial task while maintaining the high standards expected of my role. I'm a well rounded hardworking individual.
when given an opportunity, I have proven countless times that i'm an asset to any institution I've been a part of.
Overview
7
7
years of professional experience
Work History
HHA
BENA
11.2023 - Current
- Enhanced patient recovery by assisting with physical therapy exercises and mobility support.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
- Streamlined daily routines for clients with limited mobility by implementing efficient strategies customized to their specific abilities.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Improved patients' comfort with massage and application of topical treatments.
- Administered medication as directed by physician.
- Educated patients and family members on proper nutrition, exercise routines, and self-care techniques to promote overall wellness.
- Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
- Scheduled and coordinated medical appointments.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Assisted disabled clients to support independence and well-being.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Maintained a clean and safe living environment for patients, reducing the risk of accidents or infections.
- Increased patient satisfaction levels by consistently going above-and-beyond in providing exceptional care tailored to individual preferences.
- Provided direct personal care and administrative services to clients.
- Followed nutritional plans to prepare optimal meals.
- Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising medical professionals.
- Supported families through difficult times by offering emotional support and education on important care tasks.
- Assisted patients with personal hygiene tasks such as bathing, grooming, and dressing, promoting dignity and selfconfidence.
- Managed household chores such as laundry, meal preparation, and light cleaning, allowing clients to focus on their health and wellbeing.
- Boosted patient morale with a positive attitude, effective communication, and active listening skills to address concerns and validate emotions.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed and maintained courteous and effective working relationships.
- Self-motivated, with a strong sense of personal responsibility.
Sales Assistant
ZARA
03.2023 - 12.2023
- Fielded customer questions to share information about products, availability, and pricing.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Recommended complementary purchases to customers, increasing revenue.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Cashier Manager
Judy's Supermarket
06.2020 - 01.2023
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Operated cash register to record transactions accurately and efficiently.
- Assisted customers by answering questions and fulfilling requests.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Operated POS cash register and equipment to collect payments.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Worked with floor team and managers to meet wide range of customer needs.
- Assisted customers in locating products, providing knowledgeable recommendations based on their needs.
- Restocked and organized merchandise in front lanes.
- Conducted regular inventory checks on point-of-sale materials, ensuring availability of necessary supplies for smooth functioning of the cashier area.
- Promoted a safe working environment with thorough adherence to company policies and safety protocols.
- Built positive relationships with customers to increase repeat business.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Reduced cash discrepancies by consistently monitoring cash registers and conducting periodic audits.
- Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Manager
Stanley,s Department Store
09.2017 - 04.2020
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
- Managed senior-level personnel working in marketing and sales capacities.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
High School Diploma -
WEST DAMARARA SECONDARY SCHOOL
GUYANA03.2017
Skills
Home Care Aide
Positive attitude
Communication skill
Attention to detail
Teamwork
Customer service
A strong work ethic
Timeline
HHA
BENA
11.2023 - Current
Sales Assistant
ZARA
03.2023 - 12.2023
Cashier Manager
Judy's Supermarket
06.2020 - 01.2023
Manager
Stanley,s Department Store
09.2017 - 04.2020
High School Diploma -
WEST DAMARARA SECONDARY SCHOOL
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