Nikita Polishchuk
Draper,UT
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Associate
Petco
Draper, UT
04.2022 - Current
- Provided positive first impressions to welcome existing, new and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Tracked stock using company inventory management software.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Developed, marketed and sold full range of products and support services.
Team Member
Life Time Fitness Inc.
Draper, UT
05.2019 - 10.2019
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Resolved issues quickly to maintain productivity goals.
- Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
Customer Service Associate
Rocky Mountain Retail
Midvale, UT
05.2018 - 09.2018
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
- Resolved concerns with products or services to help with retention and drive sales.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Offered basic technical support for clients on wide range of company products.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
Education
High School Diploma -
Riverton High School
Riverton, UT06.2022
Skills
- Flexible and Adaptable
- Flexible & Adaptable
- Collaboration
- Conflict Resolution
- Customer Service
- Self-Motivated
- G-Suite
- Responsible
- Decision Making
Certification
- CPR certified
- Food Handling certified
- Empower to Sell Training - 2022
- Guest engagement Training - 2022
Languages
Russian
Native or Bilingual
Timeline
Sales Associate
Petco
04.2022 - Current
Team Member
Life Time Fitness Inc.
05.2019 - 10.2019
Customer Service Associate
Rocky Mountain Retail
05.2018 - 09.2018
High School Diploma -
Riverton High School
- CPR certified
- Food Handling certified
- Empower to Sell Training - 2022
- Guest engagement Training - 2022
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