Nikita T. Cheatham
Huntsville,USA
Summary
Seasoned credentialing specialist lends several years of success overseeing complex information access policies and procedures. Effective documentation and management to maintain threshold requirements. Detail-oriented processing for status-change requests and assessments. Hands-on approach to handling requests-for-access and information credentialing. Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
18
18
years of professional experience
Work History
Medical Credentialing Specialist
Huntsville Hospital
Huntsville, AL
08.2022 - Current
- Monitor and ensure compliance with company and client credentialing standards, ensuring regulatory adherence
- Strong proficiency in credentialing software for data management and tracking, ensuring timely enrollment of new providers
- Gather, verify, and evaluate healthcare provider credentials; resolve discrepancies through critical thinking and problem-solving
- Manage provider enrollments with third-party and government payers, including maintaining records and submitting termination requests
- Maintain credential files and assist in managing expirable tracking systems to ensure provider credentials remain up to date
- Train new employees on credentialing processes and communicate with stakeholders regarding status updates and compliance issues
- Detail-oriented with strong organizational and time-management skills, able to multitask and work independently in a fast-paced environment
Registration Clerk
Huntsville Hospital
Huntsville, AL
11.2021 - 07.2022
- Registered patients in a professional manner while verifying eligibility and demographic information to ensure accurate records
- Supported team members and assisted in daily department operations, contributing to overall team productivity
- Addressed patient inquiries, scheduled appointments, and provided clear communication for resolving concerns
- Maintained organization within the waiting area, ensuring a welcoming atmosphere for patients and visitors
- Collaborated with team leads and management to offer process improvements, increasing efficiency in operations
Patient Account Representative
Huntsville Hospital
Huntsville, AL
06.2014 - 10.2021
- Managed accounts receivable, including processing rebills, reconciling payments, and resolving discrepancies
- Analyzed account aging reports to ensure timely collections and minimize outstanding balances
- Negotiated repayment terms with clients while fostering strong relationships, and made decisions on account collection and write-offs
- Trained new team members, ensuring they adhered to company processes and procedures
- Collaborated with clinics to resolve invoice discrepancies and ensure the accuracy of financial records
Financial Relationship Associate
Regions Bank
Huntsville, AL
06.2006 - 05.2014
- Developed new business relationships by reaching out to prospective retail banking customers
- Evaluated customers' financial needs and offered tailored banking solutions, including opening and managing deposit accounts
- Provided ongoing relationship management services, ensuring long-term client satisfaction
- Resolved banking product issues and ensured the security of customer accounts
Education
Bachelor of Science - Human Resource Management, Business Concentration
Columbia College
Columbia, MO12.2022
Skills
- Patient & Customer Service
- Operational Efficiency
- Data Entry & Management
- Team Collaboration
- Time Management & Organization
- Accounts Receivable Management
- Client Relationship Building
- Dispute Resolution
- Team Leadership & Training
- Financial Reporting & Analysis
- Customer Relationship Management
- Sales & Account Management
- Problem Solving
- Product Knowledge & Compliance
- Teamwork & Communication
- Compliance & Regulatory Adherence
- Data Management & Analysis
- Communication & Stakeholder Relations
- Training & Team Collaboration
- Attention to Detail & Time Management
- Strong written and verbal communication skills
- Proficiency in HR software, credentialing systems, and banking platforms
- Knowledge of compliance regulations and HR guidelines
- Excellent time management and multitasking abilities
- Ability to work both independently and in a team setting
- Problem-solving and critical thinking skills
Timeline
Medical Credentialing Specialist
Huntsville Hospital
08.2022 - Current
Registration Clerk
Huntsville Hospital
11.2021 - 07.2022
Patient Account Representative
Huntsville Hospital
06.2014 - 10.2021
Financial Relationship Associate
Regions Bank
06.2006 - 05.2014
Bachelor of Science - Human Resource Management, Business Concentration
Columbia College
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