Nikita Volkov
Fine Dining and Luxury Hospitality Director
Germantown
Summary
Fine Dining and Luxury Hospitality Director with global experience, including 13 years of progressive career growth within Kempinski Hotels. Experienced in the oversight and development of 90+ employees. Advanced expertise in revenue management. Passionate about flawless service and providing memorable experiences.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Food & Beverage Operations Manager
The St. Regis
12.2023 - Current
- Led day to day floor operations for four outlets with the team of 48 associates, achieving Forbes 4 stars.
- Mediterranean fine dining concept (100 seats), classic cocktail bar concept (50 seats), Afternoon tea concept (60 seats), Private dining.
- Implemented beverage controls including cost calculations, order guides, par level management, requisition procedures, etc
- Created bespoke cocktail program resulting in 7% YTD beverage sales increase.
- Improved Forbes Audit scores in Hotel Dining (+3.22%), Bar/Lounge Service (+6.03%), and In Room Dining (+6.38%)
Director of Food & Beverage
Kempinski Grand Hotel Gelendzhik
02.2019 - 04.2021
- Company Overview: Department Head of the largest resort within the Kempinski European portfolio, serving 379 rooms over six separate food outlets, five meeting rooms, and a 5,700+ square foot ballroom
- Oversight of 98 employees, including eight management-level direct reports
- Oversight of all F&B Outlets, including All Day Dining (330 seats), Fine Dining Restaurant "Fusion" (80 seats), Lobby Lounge (60 seats), Karaoke Club (40 seats), Pool Bar (60 seats), and Beach Restaurant (100 seats)
- Managed construction and opened The Beach complex, resulting in $165k of non-budgeted revenue in the first three and a half months of operation
- Developed and implemented yearly budgets, leading to budget recovery of $292k and positive yearly performance
- Department Head of the largest resort within the Kempinski European portfolio, serving 379 rooms over six separate food outlets, five meeting rooms, and a 5,700+ square foot ballroom
Assistant Director of Food & Beverage
Intercontinental Beijing Sanlitun
02.2018 - 12.2018
- Company Overview: Assistant Director of F&B for the 300-Room flagship Chinese IHG hotel in its second year of operation
- Managed 80+ employees, including six management-level direct reports
- Oversight of all outlets and operations, including Premium Steak House (80 seats), Tapas Bar (40 seats), Whisky Bar (30 seats), Lobby Bar (40 seats), and In Room Dining
- Developed, implemented, and monitored all activations and promotions
- Handled scheduling, ordering, sourcing, menu development, and other administrative tasks
- Wrote and presented monthly P&L critique for the department
- Responsible for driving TripAdvisor rating increase (+20 positions YTD in Beijing market)
- Assistant Director of F&B for the 300-Room flagship Chinese IHG hotel in its second year of operation
Director of Food & Beverage
Kempinski Hotel Khan Palace
03.2016 - 12.2018
- Managed 40+ employees, including four supervisor-level direct reports, culinary and stewarding teams
- Managed all F&B operations and outlets, including All Day Dining (60 seats), Tenger Restaurant (32 seats), In Room Dining and Minibar
- Managed outside catering endeavors for up to 500 guests
- Developed lasting relationships with embassies and foreign communities to drive business
- Oversaw and re-opened a newly renovated bar concept, KK Lounge
- Wrote and presented monthly P&L critiques for the department
Beverage Manager
Kempinski Hotel Haitang Bay
02.2014 - 02.2016
- Oversight of beverage operations within the hotel, including a la carte + banquet programs
- Managed Beverage Controls including par levels, stock, sourcing, turnover, and pricing
- Handled and developed department-wide trainings and activations
- Implemented wine programs for all outlets
Education
Service & Tourism Specialist -
Peoples' Friendship University of Russia
09.2006 - 06.2011
Master's Degree - Hospitality Management
Cornell University
03.2017 - 11.2018
Skills
- Leadership
- Strategic thinking
- Revenue management
- Talent development
- Cost control
- Quality control
- Menu Pricing
Certification
TIPS, On premise liquor sales.
Timeline
Food & Beverage Operations Manager
The St. Regis
12.2023 - Current
Director of Food & Beverage
Kempinski Grand Hotel Gelendzhik
02.2019 - 04.2021
Assistant Director of Food & Beverage
Intercontinental Beijing Sanlitun
02.2018 - 12.2018
Master's Degree - Hospitality Management
Cornell University
03.2017 - 11.2018
Director of Food & Beverage
Kempinski Hotel Khan Palace
03.2016 - 12.2018
Beverage Manager
Kempinski Hotel Haitang Bay
02.2014 - 02.2016
Service & Tourism Specialist -
Peoples' Friendship University of Russia
09.2006 - 06.2011
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