Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Generic

Nikita Walker

Hornlake,DeSoto

Summary


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Support day-to-day program operations with expertise in records management and resource coordination. Skillfully meet diverse needs and address issues to maintain efficiency and program outreach. Demonstrated success in building long-lasting relationships.

Overview

24
24
years of professional experience

Work History

Intake Specialist

Elara Caring
Addison, TX
04.2018 - Current
  • Explained eligibility requirements, application details, payment methods and applicants' legal rights during intake assessment.
  • Offered compassionate and attentive guidance to patients during moments of crisis and trauma.
  • Completed intake assessment forms and filed clients' charts.
  • Interacted with insurance providers to obtain necessary documents to complete registration.
  • Collected, verified, recorded and processed client demographics, insurance payments and referral information.
  • Determined eligibility for counseling and referral for over clients daily
  • Determined eligibility for counseling and referral for over [Number] clients daily

Property Manager

Regency Property
Memphis, TN
05.2015 - 09.2017
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
  • Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
  • Decreased operating costs % by implementing cost control procedures

Property Manager

Millcreek Apartment
Memphis, TN
04.2012 - 04.2015
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
  • Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.

Lead Consultant

MCI Call Center
Memphis, TN
11.1998 - 06.2013
  • Supported investment management via funding requests, baseline change requests and regular project reporting.
  • Developed program schedules and monitored milestones, managing production flow to guide production orders to correct and timely completion.
  • Initiated success of client's organization by improving performance, hiring practices and management systems.
  • Boosted success of client's organization by improving performance, motivation, job satisfaction, hiring practices, training programs and management systems.
  • Completed sales operational requirements by scheduling and assigning employees and maintaining detailed records of employee work schedules and time cards.

Education

Associate of Science -

Southwestern Christian College
Terrell, TX
07.1987

High School Diploma -

Hernando High School
Hernando, MS
05.1985

Skills

  • Microsoft Access
  • Case Management
  • Agency Service Requirements
  • Attention to Detail
  • Relationship Building
  • Money Management Assistance

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Intake Specialist

Elara Caring
04.2018 - Current

Property Manager

Regency Property
05.2015 - 09.2017

Property Manager

Millcreek Apartment
04.2012 - 04.2015

Lead Consultant

MCI Call Center
11.1998 - 06.2013

Associate of Science -

Southwestern Christian College

High School Diploma -

Hernando High School
Nikita Walker