Nikita Wiren

Office Manager

DSG Oilfield Services LLC

Williston, North Dakota

12.2023 - 08.2025

Managed daily office operations to enhance efficiency and workflow.
Maintained accurate records and files for regulatory compliance.
Facilitated onboarding for new hires with training and orientation sessions.
Implemented office procedures to streamline administrative tasks.
Assisted in budget preparation and expense tracking for operational needs.
Maintained filing system for records, correspondence and other documents.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Managed office inventory and placed new supply orders.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Monitored payments due from clients and promptly contacted clients with past due payments.
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Ordered supplies and equipment to maintain adequate inventory levels.
Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Reviewed files and records to obtain information and respond to requests.
Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Handled scheduling and managed timely and effective allocation of resources and calendars.
Managed office budget to handle inventory, postage and vendor services.
Coded and entered daily invoices with in-house accounting software.
Provided training to new hires on office policies and procedures.
Developed and implemented office policies and procedures.
Managed, scheduled and coordinated office functions and activities for employees.
Created spreadsheets in Excel to track data such as vacation requests, sick days .
Implemented and maintained company protocols to facilitate smooth daily activities.
Provided administrative support to management team including preparing reports and presentations.
Ensured compliance with applicable laws regarding employment practices.
Reviewed contracts for accuracy prior to signing off on behalf of the company.
Automated office operations for managing client correspondence, payment schedules and data communications.
Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts.
Assisted with the preparation of budgets, forecasts and financial statements.
Maintained confidential records relating to personnel matters.
Negotiated contracts with vendors, securing favorable terms and cost savings.
Assisted in recruiting, onboarding and training new employees.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Resolved customer complaints or answered customers' questions.
Coordinated with other supervisors, combining group efforts to achieve goals.
Guided employees in handling difficult or complex problems.
Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
Discussed job performance problems with employees, identifying causes and issues to find solutions.
Reviewed employees' work to check adherence to quality standards and proper procedures.
Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
Recruited, interviewed and selected employees to fill vacant roles.
Computed balances, totals or commissions to support accounting team.
Processed customer invoices and ensured timely entry into financial systems.
Managed accounts receivable ledger, tracking outstanding payments and discrepancies.
Communicated with clients regarding payment status and account inquiries.
Assisted in reconciling monthly statements and prepared reports for management review.
Utilized accounting software to streamline invoicing and payment processes efficiently.
Processed invoices, credit memos, and other documents related to accounts receivable.
Monitored accounts receivable report, checking for late, delinquent, or missing invoices, and payments.
Maintained accurate records of accounts receivable and payable transactions.
Reconciled daily cash receipts with bank deposits.
Assisted in month-end closing activities such as preparing journal entries, reconciling accounts, and creating financial reports.
Managed collections activity including contacting customers regarding past due balances and resolving billing disputes.
Updated vendor files with new contact information or changes in payment terms upon request.
Entered, posted and scanned accounts receivable documents into accounting software.
Prepared monthly statements for customers and sent out reminder notices when necessary.
Reviewed all incoming payments for accuracy before posting them into the general ledger system.
Generated weekly aging reports to track overdue payments from clients and followed up accordingly.
Researched customer billing issues and resolved problems to facilitate receipt of overdue monies and promote good customer relationships.
Reached out to vendors and customers to resolve account problems.
Generated monthly statements for accounts receivable operations.
Processed posting and reconciling payments and addressed aged receivables.
Coded invoices to maintain organized and accurate records.
Communicated regularly with vendors regarding invoice processing status updates.
Cleared account balances by examining customer payments and payment history and coordinating contact with collections.
Calculated unpaid invoices to maintain updated receivables reports.
Created detailed reports summarizing accounts receivable activity within specified time periods.
Provided support on audits of accounts receivable by gathering requested information from internal systems.
Analyzed customer account information to identify discrepancies or trends in payment history.
Reconciled bank statements on a regular basis to ensure accuracy of financial records.
Processed new customer forms to set up accounts in system.
Verified accuracy of invoices and account balances.
Evaluated open accounts to look for past-due balances and pursue collection strategies.
Performed various accounts receivable functions, handled cash receipts posting, updated cash flow reports and researched chargebacks and write-offs.
Kept accounts receivable tracking database current with relevant client information, collection, and billing progress and program changes.
Processed vendor invoices accurately and efficiently for timely payments.
Maintained organized records of accounts payable transactions and documentation.
Assisted in reconciling discrepancies between purchase orders and invoices.
Communicated with vendors to resolve payment issues or inquiries promptly.
Utilized accounting software to input data and manage accounts payable workflow.
Prepared weekly reports on outstanding payables for management review.
Collaborated with team members to streamline invoice approval processes.
Maintained accounts payable files and records in an organized manner.
Researched and responded to inquiries from vendors regarding invoice status or payment issues.
Handled high-volume invoice processing with minimal supervision.
Reconciled monthly statements and transactions to keep records accurate and current.
Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
Processed payroll for employees using ADP software.
Reviewed timesheets for accuracy and compliance with company policies.
Maintained employee records and updated payroll information regularly.
Responded to employee inquiries regarding payroll and benefits promptly.
Ensured timely distribution of paychecks and direct deposits each pay period.
Conducted regular audits of payroll data to ensure accuracy and integrity.
Managed multiple tasks simultaneously while meeting deadlines consistently.
Reviewed timesheets for accuracy and completeness prior to processing payroll.
Performed manual calculations for retroactive pay adjustments or special payments as required.
Created and maintained employee records, including new hires, terminations, salary changes, and tax withholding forms.
Researched and resolved employee payroll questions and issues via email, phone and in person.
Collaborated with employees and supervisors to immediately resolve discrepancies in timesheets.
Provided timely customer service support to employees regarding questions about their paychecks or other payroll issues.
Onboarded new employees in time reporting and payroll systems.
Developed and implemented procedures to ensure accurate entry of payroll data into the system.
Voided checks and issued stop payment orders to correct payroll discrepancies.
Assisted with auditing processes related to payroll.
Oversaw payroll processing to comply with tax laws and court-ordered wage assignments and garnishments.
Ensured that all necessary taxes were withheld accurately from each employee's paycheck.
Reviewed timecards at month end to ensure accuracy before approving payment.
Prepared quarterly reports for government agencies such as 941s, W-2s, 1099s.
Maintained up-to-date knowledge of relevant laws and regulations regarding wage and hour compliance.
Prepared and submitted payroll reports for review by senior management.
Processed garnishments, child supports, and levies in accordance with federal and state laws.
Developed and maintained detailed payroll documentation and procedures guides.
Managed recruitment processes to attract top talent for various positions.
Developed and implemented employee training programs to enhance skills and performance.
Facilitated onboarding sessions for new hires to ensure smooth transitions.
Assisted in employee relations by addressing concerns and resolving conflicts.
Maintained HR records and updated employee information in the HRIS system.
Supported compliance efforts by ensuring adherence to labor laws and policies.
Created and maintained personnel records, such as hiring documents, benefits information and payroll data.
Managed performance reviews, disciplinary actions and salary negotiations.
Monitored attendance records and leave requests for accuracy and completeness.
Conducted recruitment process for new hires, including job postings, interviews and background checks.
Prepared and led new employee orientation to familiarize with company policies, procedures, culture and campus.
Drafted job descriptions based on current roles within the organization.
Recruited applicants for vacancies to fill open positions with qualified staff.
Coordinated training programs for new employees and existing staff members.
Proactively identified and solved complex HR problems that impacted operations management and business direction.
Responded promptly to employee inquiries about policies or procedures.
Administered employee benefits and led open enrollment process, informing and coaching employees.
Coordinated workers' compensation insurance and managed claims.
Developed processes for onboarding new hires into the organization's culture.
Managed inventory levels to ensure availability of parts and supplies.
Coordinated with suppliers to procure necessary parts for operations.
Oversaw daily shipping and receiving activities for timely deliveries.
Maintained records of all orders placed, received, and shipped.
Prepared documents for ordering parts, supplies, and equipment.

Summary

Overview

Work History

Office Manager

Direct Support Professional

Education

High School Diploma -

Skills

References

Timeline

Office Manager

Direct Support Professional

High School Diploma -

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