Nikita Chatterjee
Cincinnati
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced in optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable that blends advanced organizational, technical and business acumen with collaborative leadership techniques. Works effectively with cross-functional teams in ensuring operational and service excellence. Seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Code Violation Coordinator
Cincinnati Metropolitan Housing Authority
11.2023 - Current
- Organized and entered data, generated weekly reports, and produced tracking documents regarding city code violations from initial complaint through resolution.
- Built a strong relationship between CMHA and City of Cincinnati/Hamilton County inspectors in the Building and Health Department
- Brought attention to obstacles faced in the field, and changed City of Cincinnati inspection procedure for keeping pest control violations open.
- Enhanced City of Cincinnati satisfaction by responding promptly to issued code violations and addressing concerns professionally, closing over 200 violations in 4 months.
- Collaborated with department directors and implemented Six Sigma project management techniques to develop strategic plans aligning with overall company objectives to eradicate city code violations, fostering a unified approach toward shared goals.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating Yardi records accurately as needed.
Property + Assets Manager
Allante Luxury Accommodations
04.2023 - Current
- Orchestrated seamless operations for six residential properties, fostering exceptional tenant contentment through proactive maintenance coordination, swift issue resolutions, and increased customer satisfaction by 70%
- Devised strategic leasing approaches, consistently achieving and maintaining occupancy rates by leveraging market dynamics
- Applied financial acumen in formulating and managing budgets, meticulously tracking expenses, and yielding substantial cost reductions of over 20%
Founder
PAANI, llc.
12.2018 - Current
- Spearheaded the formulation of core values and strategic direction for PAANI, steering the organization's growth as an international social enterprise
- Demonstrated innovation by conceiving a water filtration system prototype within a swift 6-week period during the Invent@SU accelerator program
- Garnered first-place honors and secured a $5,000 prize
- Successfully presented to diverse philanthropic investors, securing over $50,000 in grant funding to propel PAANI's mission
- Initiated the patent process by filing a provisional patent for the innovative invention (APPLICATION #: 62/883,347 FILED 08/06/2016-2023), further advancing the path toward securing complete patent protection.
Senior Patient Coordinator
Weill Cornell Imaging @ New York Presbyterian Hospital
01.2021 - 04.2023
- Managed a demanding schedule of 100+ daily patients, administering various imaging modalities
- Collaborated with the pre-authorization team to confirm insurance eligibility and promptly collect co-payments and other payments due at the time of service, resulting in a remarkable weekly revenue collection of $5,000+
- Fostered collaboration among 30+ staff members, optimizing patient care quality and ensuring a cohesive healthcare journey
- Played a pivotal role in onboarding seven new team members by imparting comprehensive training in the practice's operational standards, patient care protocols, and billing procedures
- Managed inventory for the flagship location, guaranteeing the availability of essential medical and operational supplies required for day-to-day patient care
- Skillfully handled the procurement process, liaising with suppliers to address issues like back orders, delayed deliveries, and erroneous shipments
- Distinguished as an Expert in using Epic Healthcare Systems, underscoring proficiency in leveraging advanced tools and technologies for enhanced healthcare delivery.
Education
Bachelor of Financial Economics -
Syracuse University, Maxwell School of Public Affairs
Syracuse, New YorkSkills
- Technical: Microsoft Office (Word, Excel, PowerPoint), Epic Healthcare Systems, EMR, JD Edwards Software, Python
- Social media: Facebook, Twitter, Instagram, Threads, TikTok, Clubhouse
- Interpersonal: Teamwork, Problem-Solving, Organization, Leadership, Communication, Bilingual
- Relationship Building and Customer Service
- Work Planning and Prioritization
- Event Planning/Coordination, Schedule Management
Affiliations
- IFundWomen
- Techstars
- BlackStone Launchpad
Timeline
Code Violation Coordinator
Cincinnati Metropolitan Housing Authority
11.2023 - Current
Property + Assets Manager
Allante Luxury Accommodations
04.2023 - Current
Senior Patient Coordinator
Weill Cornell Imaging @ New York Presbyterian Hospital
01.2021 - 04.2023
Founder
PAANI, llc.
12.2018 - Current
Bachelor of Financial Economics -
Syracuse University, Maxwell School of Public Affairs
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