Nikitha Keshavaram
Birmingham,AL
Summary
Highly motivated employee with a strong work ethic and exceptional interpersonal skills. Able to take on new challenges and quickly master new skills. Adaptable and able to work effectively unsupervised.
Overview
2
2
years of professional experience
Work History
Trust & Safety New Associate
Accenture Solutions Private
06.2023 - 06.2024
- Participated in continuous training programs and workgroup discussions to develop in the role.
- Proficient in the moderation of content by reviewing it, classifying it, and removing it based on client guidelines utilizing specific tools and channels.
- Stay up to date with evolving client policies and guidelines.
- Exposed individuals to potentially objectionable and sensitive content, including graphic, violent, sexual, and egregious material while working in rotational shifts.
Trainee Process Associate
AGS Health
01.2022 - 10.2022
- Responsible for account receivable follow-up with insurance companies.
- Maintained records and generated reports on department performance, financial metrics, and trends.
- Resolved escalated issues and disputes as the main point of contact, ensuring efficient and professional solutions.
Education
Master of Science - Computer Science
Bhavan's Vivekananda College
India08-2023
Bachelor of Science - Mathematics Physics And Computer Science
St. Pious X Degree And PG College
India09-2021
Skills
- Program Support
- Management Support
- Data Entry
- Preparing reports
- Workplace Safety
- Cash Handling
- Customer Service
- Computer Skills
- Decision-Making
- Work Planning and Prioritization
- Oral communication
Affiliations
- Dancing
- Exploring
- Travelling
Internship
Voice 4 girls: Worked as a Counselor to teach marginalized adolescent girls to take charge of their future by imparting critical knowledge and life skills through activity based camps.
Timeline
Trust & Safety New Associate
Accenture Solutions Private
06.2023 - 06.2024
Trainee Process Associate
AGS Health
01.2022 - 10.2022
Master of Science - Computer Science
Bhavan's Vivekananda College
Bachelor of Science - Mathematics Physics And Computer Science
St. Pious X Degree And PG College
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