Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nikitha Tirumalasetty

Dallas,TX

Summary

Professional Scrum Master with 8 years of expertise in IT industry. Strong background in facilitating Scrum ceremonies and guiding teams towards achieving their objectives efficiently. Committed to continuous improvement in project management processes. Proven ability in developing project plans, managing resources, and meeting tight deadlines. I am seeking a position whereby I can utilize my relevant experience, natural skills, talents, and abilities to push to the next level and work towards achieving company goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Jira and Confluence Administrator/Scrum Master

Nike
Beaverton, OR
11.2023 - Current
  • Gathered requirements for business processes and determined ways to optimize and improve Jira/Confluence by building and configuring complex workflows, screens, fields, permission schemes, and notification schemes
  • Developed metrics dashboards and advanced filters in Jira to provide end-users and business leadership with meaningful operational and performance metrics, along with status reports
  • Managed a queue of Jira tickets to address system issues, user requests, custom templates, and project-specific requirements as part of daily activities
  • Developed & maintained custom Jira workflows based upon business requirements
  • Created custom permission schemes, notification schemes, and screens, implementing similar configuration changes on a project-by-project basis
  • Administered the Atlassian tools suite, specifically Jira and Confluence, while evaluating and configuring add-ons, third-party integrations, plugins, and extensions
  • Utilized Atlassian product REST API endpoints to enable system integrations and automate selected administrative activities
  • Set up dashboards and built filters using JQL
  • Developed JQL filters, dashboards, gadgets, Jira reports, workflows, and transition schemes
  • Managed user permissions based on project and team requirements
  • Configured, managed, and enhanced Jira tools while evaluating and analyzing third-party plugins
  • Provided user management and support for local and remote users while managing system access across groups to ensure compliance and maintain best practices
  • Managed high-performance teams, consistently achieving a 90% sprint completion rate while maintaining a 10% lead over competing teams
  • Implemented Scrum methodologies, resulting in a 20% increase in team efficiency and productivity
  • Negotiated scope and timelines with stakeholders, delivering over 8 products on time and within budget
  • Led post-project analysis, generating improvement suggestions that resulted in a 10% decrease in future project costs

Scrum Master/Associate Project Manager

Santander Bank Us
Boston, MA
06.2018 - 10.2023
  • Facilitated sprint planning and daily stand-ups, contributing to consistent sprint success rates of 90%, and upholding team delivery commitments.
  • Supported senior project managers in coordinating and overseeing software development projects, resulting in a 15% increase in task completion rates.
  • Developed and maintained comprehensive project documentation, enhancing project transparency and communication by 20%.
  • Assisted in implementing Agile workflows, resulting in a 10% boost in team productivity.
  • Facilitated the rollout of an agile project management approach, reducing project lead times by an average of three weeks.
  • Led the adoption of agile project management practices across five teams, increasing project completion rates by 80% within the first two years.
  • Created a metrics dashboard using Jira and Confluence, providing real-time project health data, and promoting data-driven decision-making among stakeholders.
  • Coordinated with five Agile teams to facilitate sprint planning, achieving a consistent 90% sprint goal attainment rate.
  • Managed a project budget of $500,000, finishing under budget by 5%, while maintaining scope and quality.
  • Contributed to the creation and maintenance of comprehensive project documentation, improving project traceability and stakeholder understanding.
  • Managed the project backlog and prioritized tasks, ensuring a 100% sprint completion rate for high-priority user stories.

Business Analyst/Scrum Master

Wells Fargo Bank, N.A.
New York, NY
09.2016 - 05.2018
  • Analyzed and documented business requirements for four major system enhancements, paving the way for streamlined Agile development and achieving a 15% improvement in system performance
  • Facilitated the adoption of user stories and backlog grooming sessions, reducing time spent on requirements clarification by 50% and freeing up developer time for productive tasks
  • Conducted competitive analysis on five key banking products, providing the Agile team with insights that shaped feature prioritization and directly impacted customer acquisition by 7%
  • Managed project timelines and deliverables for small-scale Agile projects, achieving a 98% on-time project completion rate
  • Collaborated with developers and business analysts to refine requirements, reducing rework by 15% and aligning project outputs with stakeholder expectations
  • Conducted user acceptance testing (UAT) sessions to ensure that project deliverables met quality standards and client requirements
  • Supported project management tasks, contributing to a 15% decrease in project delivery times for the IT department

Education

Masters - Electrical Engineering

University of New Haven
08.2016

Skills

Project Management: Agile Methodologies, Scrum, Kanban, Sprint Planning, Jira, Confluence, Trello, Asana, Smartsheets, MS Project

Productivity & Collaboration: MS Office Suite, Google Workspace, Slack, Asana, Zoom, MS Teams

Software Development: CI/CD, Jenkins, Git

Reporting: Excel (Advanced), Jira Reporting, Confluence

Certification

  • Professional ScrumMaster (PSM-1)
  • AWS Solutions Architect Associate

Timeline

Jira and Confluence Administrator/Scrum Master

Nike
11.2023 - Current

Scrum Master/Associate Project Manager

Santander Bank Us
06.2018 - 10.2023

Business Analyst/Scrum Master

Wells Fargo Bank, N.A.
09.2016 - 05.2018

Masters - Electrical Engineering

University of New Haven
  • Professional ScrumMaster (PSM-1)
  • AWS Solutions Architect Associate

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Nikitha Tirumalasetty