Nikitta Montilla
Plano,TX
Summary
Reliable Store Crew Member with background in retail. Experienced in maintaining store cleanliness, stocking shelves, and providing customer service of high standards. Strengths include effective communication, problem-solving skills, and ability to work well in team settings. Demonstrated history of improving store efficiency and enhancing customer satisfaction through proactive approach.
Overview
1
1
year of professional experience
Work History
Store Crew Member
Jollibee
Plano, TX
11.2020 - 10.2021
- Maintained knowledge of store layout to assist customers in locating products.
- Assisted in receiving, unpacking, and organizing new stock deliveries.
- Provided excellent customer service by addressing and resolving customer complaints.
- Conducted daily cleaning and maintenance tasks to ensure a tidy store environment.
- Bagged or packaged purchases.
- Maintained work area organization and cleanliness to uphold production levels and safety standards.
- Cleaned shelves, counters and tables to maintain organized store.
- Greeted customers to determine wants or needs.
- Processed sales transactions at the cash register accurately and efficiently.
- Assisted in training new employees on store policies and procedures.
- Greeted and assisted customers with product selection and inquiries.
Education
GED -
Essential Education
OnlineSkills
- Customer service
- Sales transactions
- Inventory management
- Store organization
- Retail merchandising
- Point of sale systems
- Effective communication
- Team building
- Cash handling accuracy
- Cleanliness and hygiene
- Adaptability and flexibility
Languages
English
Full Professional
Tagalog
Native/ Bilingual
Timeline
Store Crew Member
Jollibee
11.2020 - 10.2021
GED -
Essential Education
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