Nikiyla Thomas
Fort Lauderdale
Summary
Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records, and front desk management. Offers successful career history comprising more than [Number] years.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Park Creek Curger Center
07.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collect Copays
- verify ins
- prep charts for the next day
- confirm appts
Front Desk Receptionist
Neurology
08.2022 - 07.2024
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Prep Chart for the next day.
- verify insurance.
- confirm appts
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
Front Desk Recepionest
Sanitas Medical Center
08.2019 - 05.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected room deposits, fees, and payments.
- Completed data entry and filing to keep records updated for easy retrieval.
Education
High School Diploma -
Jacklyn Academy
Fort Lauderdale, FL06.2018
Skills
- Custmer Service
- Time Management
- Listening Skills
- Cash Handling
- Problem-solving skills
- Verbal and written communication
- Office Organization
- EHR System
- HIPPA
- E-clinical works
- childcare
- medical scheduling
- EMR system
Certification
- CMA - Certified Medical Assistant
Timeline
Front Desk Receptionist
Park Creek Curger Center
07.2024 - Current
Front Desk Receptionist
Neurology
08.2022 - 07.2024
Front Desk Recepionest
Sanitas Medical Center
08.2019 - 05.2022
High School Diploma -
Jacklyn Academy
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