Nikka Baker

Custodian | Evergreen School District

• Complete daily cleaning and sanitation of classrooms, offices, common areas, hallways, and other assigned spaces.
• Independently maintain and clean an assigned school/daycare building during after-hours operations.
• Sanitized and maintained restrooms, ensuring cleanliness and proper stocking of supplies.
• Monitored inventory and maintained adequate supplies of cleaning, paper, hygiene, and facility necessities to support daily operations.
• Identified low-stock items and replenished supplies proactively, ensuring seamless operations without disruption.
• Ensured a sanitary environment to promote health and safety for all building occupants.
• Recognized and addressed maintenance and sanitation issues, communicating concerns promptly for timely resolution.
• Secure the building at the end of each shift, ensuring assigned areas are cleaned, doors and access points are properly secured, and the facility is left ready for the next day.
• Arm and disarm the building security system independently while following established safety and security procedures.
• Maintain consistent cleaning standards throughout the building while adapting priorities to daily needs and facility active

• Obey traffic laws and follow established traffic and transportation procedures.
• Inspected and maintained vehicle supplies and equipment to ensure optimal operational readiness.
• Plan and follow the most efficient routes for delivering goods.
• Submitted receipts and cash collected from deliveries to accounting department.
• Interpreted maps and adhered to written or verbal directions for navigation.
• Unloaded and sorted items collected along delivery routes to streamline delivery process.
• Executed unloading and sorting of collected items to streamline delivery process.
• Planned and followed efficient routes for deliveries, enhancing punctuality and reliability.
• Perform emergency repairs, such as changing tires or installing light bulbs, fuses, tire chains, or spark plugs.

• Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
• Maintained records of customer interactions, documenting details of inquiries, complaints, and actions taken.
• Verified resolution of customer issues by confirming that appropriate changes were implemented effectively.
• Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
• Maintained records of customer interactions and transactions, detailing inquiries, complaints, and actions taken to ensure thorough follow-up.
• Determine charges for services requested, collect deposits or payments, or arrange for billing.
• Resolved service and billing complaints through activities including merchandise exchanges, refunds, and bill adjustments, enhancing customer satisfaction.
• Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
• Engaged with customers to identify needs and recommend suitable products or services. of new or additional services or products.

• Bundle, label, and route sorted mail to designated areas depending on destinations and according to established procedures and deadlines.
• Bundled, labeled, and routed sorted mail to designated areas based on destinations, adhering to established procedures and deadlines.
• Sort odd-sized mail by hand, sort mail that other workers have been unable to sort, and segregate items requiring special handling.
• Cleared jams in sorting equipment to ensure smooth operation.
• Checked items for legible addresses, correct postage, proper documentation, and suitable condition for processing.
• Restored damaged parcels by rewrapping to ensure safe transport.
• Rewrap soiled or broken parcels.
• Operate various types of equipment, such as computer scanning equipment, addressographs, mimeographs, optical character readers, and bar-code sorters.
• Loaded and unloaded mail trucks, lifting containers of mail onto equipment for transport to sorting stations.