Summary
Overview
Work History
Education
Skills
Timeline
Generic
Nikka Pinuela

Nikka Pinuela

Iloilo

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Mess Attendant

Mediterranean Shipping Company (MSC)
01.2024 - Current
  • Collaborated with team members to ensure smooth service during peak hours.
  • Contributed to a positive work environment through effective communication and teamwork.
  • Upheld strict hygiene standards by regularly cleaning work stations and equipment.
  • Collaborated with chefs in plating dishes attractively, enhancing overall presentation of meals served.
  • Provided excellent customer service, addressing guest concerns in a timely manner.
  • Assisted with catering events, effectively meeting the needs of large groups of guests.
  • Maintained clean and organized dining areas for an enjoyable dining experience.
  • Cleaned and maintained work areas, equipment and utensils.

Head Barista

Teling’s Coffee And Bakery
01.2021 - 02.2023
  • Supervises to ensures property and security.
  • Manage shift while upholding standards.
  • Perform daily inventory checks to ensure maintenance of stocks, corrects any operational inconsistency, orders and maintains acceptable par stock level.
  • Resolve complaints concerning quality and services.
  • Ensure positive guest in all areas.
  • Making hot and cold beverages.

Barista

Iloilo Coffee House
12.2019 - 05.2020
  • Educates the customers by presenting and explaining the coffee drink menu.
  • Preparing and serving variety of coffee drinks along with pastries.
  • Welcomes customer by determining their coffee interest and needs.
  • Maintains inventories by replenishing coffee bean supply, stocking coffee brewing equipment and maintains supplies and pastries for coffee bar.
  • Making hot and cold beverages.

Cashier/Waitress

Poyo Rico Restaurant
07.2016 - 08.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Handles phone calls regarding restaurant information and general inquiries.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Performed cash, card and check transactions to complete customer purchases.
  • Used POS system to enter orders, process payments and issue receipts.

Education

Bachelor of Science - Cruise Ship Management

John B. Lacson Foundation Maritime University
Molo, Iloilo City, Philippines
05.2016

Skills

  • Food safety knowledge
  • Hygiene and Cleanliness
  • Sanitation Practices
  • Food Waste Reduction
  • Able to manage processes
  • Displays high commitment in improving customer service
  • Ability to work under pressure
  • Flexible for shifting schedules
  • Has self-motivation and initiative to ensure learning and development

Timeline

Mess Attendant

Mediterranean Shipping Company (MSC)
01.2024 - Current

Head Barista

Teling’s Coffee And Bakery
01.2021 - 02.2023

Barista

Iloilo Coffee House
12.2019 - 05.2020

Cashier/Waitress

Poyo Rico Restaurant
07.2016 - 08.2018

Bachelor of Science - Cruise Ship Management

John B. Lacson Foundation Maritime University

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Nikka Pinuela