Nikkaya Stanley
East Dublin,GA
Overview
7
7
years of professional experience
Work History
Office Administrative Assistant
Delta Life Insurance
07.2022 - Current
- Coordinated office operations to enhance workflow efficiency and improve overall productivity.
- Managed scheduling and appointment setting for executives, ensuring optimal time management.
- Developed and maintained filing systems for accurate record-keeping and easy retrieval of information.
- Provided exceptional customer support by addressing inquiries and resolving issues promptly.
- Trained new administrative staff on company policies and office procedures to ensure compliance and consistency.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
Office Cleaner
ACS Services
06.2021 - 03.2024
- Ensured cleanliness and sanitation of office spaces, contributing to a healthy work environment.
- Operated industrial cleaning equipment, maintaining optimal performance and safety standards.
- Developed efficient cleaning schedules to maximize productivity and minimize disruption.
- Trained new staff on proper cleaning techniques and safety protocols to enhance team efficiency.
Scanner
Farmers Home Furniture
09.2021 - 05.2022
- Operated handheld scanning devices to ensure accurate inventory tracking.
- Maintained organized product displays for efficient customer access and enhanced shopping experience.
- Collaborated with team members to streamline stocking procedures, reducing time spent on restocking.
- Conducted regular quality checks on scanned products, ensuring compliance with company standards.
- Assisted in training new staff on proper scanning techniques and inventory management practices.
Customer Service Representative
KROGER
06.2018 - 03.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring proper cash handling protocols.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Collaborated with team members to maintain organized and clean checkout area.
- Trained new staff on operational procedures and customer service standards.
- Monitored inventory levels at register, facilitating timely restocking of supplies.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Improved efficiency, organized checkout area for optimal workflow.
- Boosted team efficiency, shared best practices in cash handling and customer interaction.
Education
High School Diploma -
EAST LAURENS HIGH SCHOOL
EAST DUBLIN, GANo Degree -
Oconee Fall Line Technical College
DUBLIN,GASkills
- Cash handling
- Customer service
- Point-of-sale operations
- Inventory management
- Office organization
- Cleaning protocols
- Scheduling coordination
- Team training
- Workflow optimization
- Problem resolution
- Quality assurance
- Communication skills
- Client relations
- Time management
- Process improvement
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Cash handling and management
- Reliability and punctuality
- Customer relations
- Cash register operation
- Cash management
- Cash register systems
- Payment processing
- Payment collection
- Order packaging
- Returns processing
- Order verification
Timeline
Office Administrative Assistant
Delta Life Insurance
07.2022 - Current
Scanner
Farmers Home Furniture
09.2021 - 05.2022
Office Cleaner
ACS Services
06.2021 - 03.2024
Customer Service Representative
KROGER
06.2018 - 03.2021
High School Diploma -
EAST LAURENS HIGH SCHOOL
No Degree -
Oconee Fall Line Technical College