Nikki Aihe
Crew Member/Shift Lead
Lake Mary
Summary
Dynamic volunteer with a proven track record at Seminole County Animal Shelter, excelling in customer service and event organization. Leveraged strong communication skills to enhance client engagement and retention. Demonstrated adaptability and teamwork while maintaining operational excellence and fostering community involvement through educational programs and beautification projects.
Offering outstanding telephone etiquette, social media, and interpersonal skills. Well-trained individual with past experience working with children and elderly people. Punctual and dedicated to service.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Volunteer
Seminole County Animal Shelter
07.2025 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Responded to customer requests for products, services, and company information.
- Educated customers about billing, payment processing and support policies and procedures.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Volunteer
Seminole High School
08.2021 - 05.2025
- Exhibited excellent communications and customer service relations skills.
- Offered tutoring services to students struggling academically, helping them improve their performance in school.
- Maintained clean facilities to better serve program needs.
- Enhanced beauty of public spaces, participating in regular cleanup and beautification projects.
- Fostered youth development, mentoring teens and organizing career exploration days.
- Facilitated communication between clients and other service providers.
Education
High School Diploma -
Seminole High School
Stanford,Fl05-2025
Skills
Teamwork and collaboration
Positive attitude
Computer skills
Time management
Recordkeeping
Documentation and reporting
Food distribution
Document management
Customer service
Adaptability and flexibility
Multitasking Abilities
Excellent communication
Timeline
Volunteer
Seminole County Animal Shelter
07.2025 - Current
Volunteer
Seminole High School
08.2021 - 05.2025
High School Diploma -
Seminole High School
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