NIKKI ARTIGA
JACKSONVILLE,NC
Summary
Caring and compassionate nurse well-versed in anatomy and physiology, nursing fundamentals and medical terminology. Responds to dynamic patient needs with grace and efficiency. Demonstrates success in effectively delivering superior care to multiple patients, balanced with high-volume task load. Driven, hardworking, and enthusiastic. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
15
15
years of professional experience
1
1
Certification
Work History
LPN, Private Duty
Intellichoice Home Care
07.2023 - Current
- Working with patients with diabetes, Cerebral Palsy, CHF, Trisomy 21, G-tubes, Vents, Trach care
- Developmental delays, tuberous sclerosis, VNS, Seizures
- Provide companionship, maintaining health and safety
- Assist patients with Activities of Daily Living.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Obtained patient vital signs and input/output measurements from inpatients.
- Performed routine evaluations of each patient's status, needs, and preferences.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Comforted and counseled patients and families throughout care process.
- Administered medication as directed by physician.
- Monitored progress and documented patient health status changes to keep care team updated.
- Developed rapport to create safe and trusting environment for care.
- Assisted disabled clients to support independence and well-being.
- Maintained clean, safe, and well-organized patient environment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
LPN
Wallace Rehabilitation And Healthcare Center
03.2023 - 07.2023
- Cared for wounds, provided treatments, and assisted with procedures.
- Assisted with admissions, appointments, transfers, and discharges.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Obtained patient vital signs and input/output measurements from inpatients.
- Administered controlled narcotics, inserted IVs, and performed catheterizations.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Used aseptic techniques to provide sterilized wound care and dressing applications.
- Managed daily staff assignments and patient scheduling to guarantee clinic coverage and flow.
- Collaborated with interdisciplinary teams to establish proper patient care and provide education to patients and family members.
- Took samples to complete diagnostic and routine assessment tests.
- Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
- Administered medications and injections to patients.
- Coordinated patient transfers to other facilities.
- Delivered direct quality care to patients by evaluating medical conditions and managing and assessing treatments.
- Established cordial relationships with medical personnel and staff to promote teamwork and maintain positive attitude.
Insurance Verification Specialist
Feeling Great Sleep Medical Center
10.2022 - 04.2023
- Complied with HIPAA guidelines and regulations for confidential patient data.
- Assisted patients with understanding personalized insurance coverage and benefits.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Managed high-volume insurance verifications within pressured timeframes for productive medical operations.
- Maintained strong knowledge of basic medical terminology to better understand services and procedures.
- Updated patient records with accurate, current insurance policy information.
- Trained new staff on current, correct insurance verification procedures.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Posted payments to accounts and maintained records.
- Performed various administrative tasks by filing, copying and faxing documents.
- Obtained payments from patients and scanned identification and insurance cards.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
LPN, Private Duty
INTELLICHOICE HOME HEALTH CARE
07.2021 - 01.2022
- Obtained patient vital signs and input/output measurements from inpatients.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Entry, Time management skills, Courteousness and Professionalism, Maintained, organized, and updated patients chart plus paper documentation.
- Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
- Comforted and counseled patients and families throughout care process.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained clean, safe, and well-organized patient environment.
- Assisted disabled clients to support independence and well-being.
- Administered medication as directed by physician.
- Monitored progress and documented patient health status changes to keep care team updated.
Volunteer
Marine corps
02.2012 - 01.2013
- Worked alongside marines and families on, base Parris Island as Family readiness assistant.
- Kept marines and families up to date with upcoming schedules and planned events.
- Assisted with special events and programs.
- Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
- Took active role in patient and family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns for nearly 1 year.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Customer Service Associate
Sam's Club
05.2008 - 08.2010
- Engaged with customers to effectively build rapport and lasting relationships.
- Managed over 50 customer calls per day.
- Delivered high level of assistance by locating products and checking store systems for merchandise at other sites.
- Educated customers on promotions to enhance sales.
- Increased sales in new membership purchases.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Delivered prompt service to prioritize customer needs.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Trained new personnel regarding company operations, policies and services.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Education
Associate of Arts - Nursing
Coastal Carolina Community College
Jacksonville, NC05.2021
Associate of Arts - Practical Nursing
Coastal Carolina Community College
Jacksonville, NC05.2020
Skills
- Chronic Disease Management
- ADLs Assistance
- Counting Narcotics
- Educating Families
- Documenting Vital Signs
- Critical Thinking
- Monitoring
- Time Management
- Patient Assessments
- Wound Care, Tracheostomy Care
- Charting and Recording
- Medication Administration
Accomplishments
- CarolinaEast Medical Center: Maternal Child, Labor and Delivery, Pediatrics, Urology
- CarolinaEast Crossroads: Psychiatric Unit
- Jacksonville Children's Multispecialty Clinic: Pediatrics, Pediatric Specialty
- Onslow Memorial Hospital: Medical Surgical, IMCU, Maternal Child, Labor and Delivery, NICU/nursery, Emergency Department
- Covid-19 Vaccination Clinic
- CarolinaEast Medical Center: Medical Surgical, IMCU
February 2021 to June 2021- Clinicals
January 2021 to June 2021- Clinicals
November 2020 to June 2021- Clinicals
Certification
American Heart Association Basic Life Support (CPR and AED) Program CDC
Timeline
LPN, Private Duty
Intellichoice Home Care
07.2023 - Current
LPN
Wallace Rehabilitation And Healthcare Center
03.2023 - 07.2023
Insurance Verification Specialist
Feeling Great Sleep Medical Center
10.2022 - 04.2023
LPN, Private Duty
INTELLICHOICE HOME HEALTH CARE
07.2021 - 01.2022
Volunteer
Marine corps
02.2012 - 01.2013
Customer Service Associate
Sam's Club
05.2008 - 08.2010
Associate of Arts - Nursing
Coastal Carolina Community College
Associate of Arts - Practical Nursing
Coastal Carolina Community College
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