Nikki Blair

AI enhanced end-to-end automation platform

• Reduced internal process time by 40% in 6 months
• Improved executive efficiency by 15% in, resulting in additional 6 hours/week for strategic initiatives
• Managed complex calendars of 3 C-suite executives and 3 team members from different time zones, with focus on proper allocation of executive availability.
• Generated and distributed written communications, including emails, letters, memos, and reports, while ensuring that all communications were accurate, professional, and consistent with company's brand and messages and policies
• Contributed to smooth business operations by planning and organizing meetings and conferences. Ensuring all logistical arrangements were in place, such as booking conference rooms, arranging security passes, making restaurant reservations, arranging catering, and gathering and preparing reports, presentations, and agendas
• Provided first point of contact for numerous external and internal stakeholders, answered, and screened phone calls, and communicated important information to executive's promptly and accurately
• Achieved full coordination of domestic and international travel arrangements by arranging flights, hotels, rental cars, visas, passports, and managing travel itineraries, ensuring all travel arrangements adhered to company policies, and ensuring all arrangements complied with company's travel policies
• Reviewed and reconciled receipts and ensuring that all expenditures were adequately documented and accounted for and complied with company's policies and guidelines for generating expense reports
• Reduced internal process time by 60%, improving efficiency
• Conducted research, prepared reports, and coordinated project timelines and resources for ad hoc projects
• Provided comprehensive administrative support for CEO and president, including managing email correspondence, screening calls, and responding to inquiries promptly and professionally
• Used discretion, confidentiality and good judgment to protect sensitive information
• Slashed administrative costs by 11%, resulting in increased efficiency
• Submitted reports with accurate and relevant information to ensure vendor compliance and reimbursements
• Processed travel expenses and reimbursements for executive team and senior management group.

Global security, due diligence and risk mitigation solutions to Government, Fortune 500 Corporations and Private Clients

• Strategized, developed, implemented, and managed due diligence process for high-networth clients to screen for potential business partners, employment candidates and other business & corporate development strategies
• Achieved accuracy and completeness in investigative reports by managing and training team of due diligence analysts
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
• Assured compliance with legal and corporate policies by developing and implementing due diligence requirements and procedures
• Utilized financial data, criminal records, and reputation research to identify potential risks and red flags
• Accessed and shared insights and recommendations about due diligence findings with senior executive's, legal counsel, and other stakeholders
• Developed and maintained strong relationships with clients, vendors, and government agencies
• Maintained awareness of industry trends and best practices related to due diligence and risk management
• Ensured compliance with FCRA (Fair Credit Reporting Act) , GDPR (General Data Protection Regulation) , and other related due diligence and background screening regulations
• Prepared bids, estimates, and contracts that met specific customer needs using Microsoft software such as Word, Excel and Powerpoint

• Researched relevant information from internal and external sources regarding ethical business and sustainability issues and ensured that it was timely disseminated to colleagues involved in private sector engagement
• Oversaw and ensured quality assurance for CRM databases, financial management tools, and other systems, as well as directed efforts to ensure robust knowledge management, including data quality assurance for CRM databases, financial management systems, and intranet pages
• Managed ad hoc projects and provided detailed reports to senior management and other stakeholders
• Served as CEO's and President's Executive & Administrative Assistant and handled all sensitive information with maximum discretion
• Liaised between clients, staff, maintenance, and facilities, made recommendations, and answered customer questions
• Reduced due diligence time by 30% in, allowing for more efficient onboarding of new clients
• Achieved 30% growth in due diligence department operations within 1 year
• Managed finances by reviewing budgets, creating forecasts of future spending needs and developing strategies for generating new revenue.
• Gained strong leadership skills by managing projects from start to finish

• Reviewed letters and memorandums, including grammar, punctuation, and spelling ensuring internal consistency and conformance with company standards across multiple departments
• Handled logistics, catering, agendas and travel arrangements for meeting and event planning, negotiated terms and pricing agreements, saving at least $60K
• Assisted in preparation of reports, collating, and summarizing data, maintaining correspondence and records, and assisting with any pending tasks that needed to be accomplished
• Cross-sold products and services to increase per-account revenue
• Prospected leads, identified decision-makers and built initial connections through cold calling
• Secured customer contract renewals to protect and grow revenue streams
• Positioned and aligned company services with assigned accounts, maintaining regular contact with decision-makers
• Addressed routine inquiry correspondence from customers and partners
• Developed presentations, reports and minutes of meetings for department
• Conserved executive's time by acting as gatekeeper and reviewing information in advance
• Prioritized calls according to urgency