Nikki Fown
Newark,OH
Summary
Dynamic Senior Human Resources Generalist with extensive experience at Thayer Power & Communication, excelling in employee relations and recruitment strategies. Proven ability to enhance HR metrics and drive engagement through effective training and compliance initiatives. Skilled in HRIS systems and adept at problem-solving, fostering a collaborative workplace culture.
Overview
11
11
years of professional experience
Work History
Senior Human Resources Generalist
Thayer Power & Communication
Pataskala, USA
12.2024 - 09.2025
- Partner with executives and department leaders to design and execute HR programs and initiatives.
- Oversee unemployment, workers' compensation, and BWC claims.
- Lead employee relations and develop HR metrics to measure success.
- Collaborate with Safety to enhance policies and training.
- Manage full-cycle recruitment, onboarding, and exit processes; advise on candidate selection and retention strategies.
- Handle union-related matters, payroll adjustments, promotions, merit increases, and terminations.
Human Resources Generalist
Thayer Power & Communication
Pataskala, USA
05.2022 - 12.2024
- Partner with executives and department leaders to design and execute HR programs and initiatives.
- Oversee unemployment, workers' compensation, and BWC claims.
- Lead employee relations and develop HR metrics to measure success.
- Collaborate with Safety to enhance policies and training.
- Manage full-cycle recruitment, onboarding, and exit processes; advise on candidate selection and retention strategies.
- Handle union-related matters, payroll adjustments, promotions, merit increases, and terminations.
Human Resources Coordinator
Thayer Power & Communication
Pataskala, USA
12.2020 - 05.2022
- Partner with executives and department leaders to design and execute HR programs and initiatives.
- Oversee unemployment, workers' compensation, and BWC claims.
- Lead employee relations and develop HR metrics to measure success.
- Collaborate with Safety to enhance policies and training.
- Manage full-cycle recruitment, onboarding, and exit processes; advise on candidate selection and retention strategies.
- Handle union-related matters, payroll adjustments, promotions, merit increases, and terminations.
Executive Assistant
OrthoNeuro
Westerville, USA
03.2019 - 12.2020
- Managed complex surgical schedules and coordinated with hospitals and surgical centers.
- Trained in front-desk and urgent-care coverage to ensure quality patient care.
- Organized EMG testing schedules, handled referrals, and arranged follow-up appointments.
- Digitized patient files, managed calls, liaised with insurers, and supported office management.
Scheduling Coordinator / Receptionist
Central Ohio Orthodontics
Lancaster, USA
02.2018 - 03.2019
- Welcomed and checked in patients, processed payments, and maintained patient records.
- Scheduled appointments, managed staff training calendars, and oversaw supply inventory.
Adult Congenital Heart Disease Fellowship Coordinator / Lead
Nationwide Children's Hospital
Columbus, USA
04.2014 - 02.2018
- Coordinated scheduling for cardiologists, nurse practitioners, and nursing staff.
- Supported ACHD teams at Nationwide Children's Hospital and OSU.
- Managed EMRs, maintained physician credentials/licensure, and arranged travel and meetings.
Education
High School Diploma -
Lanier High School
Austin, TX05-1998
Skills
- HRIS and payroll systems (Dayforce, Paycor, ADP)
- Employee relations and engagement
- Compensation and benefits administration
- Onboarding processes
- HR policies, compliance, and progressive discipline
- Training, development, and organizational surveys
- MS Office Suite (Word, Excel, PowerPoint, Teams, Outlook)
- Problem solving
- Exit interviews
- Data analysis
- Employee engagement
- Onboarding and orientation
- Compensation and benefits
- HR policies and procedures
- Recruitment and selection
- Employee surveys
- Background checks
- Benefits administration
- Pre-employment screening
- Recruiting support
- Union relations
- Paperwork verification
References
Available upon request
Technical Systems
- E-Verify
- DocuSign
- WEX
- CLC Lodging
- AEP Corporate
- Samba
- Dayforce
- Asurint
- Clearinghouse
- Paycor
- DISA
- ADP
Timeline
Senior Human Resources Generalist
Thayer Power & Communication
12.2024 - 09.2025
Human Resources Generalist
Thayer Power & Communication
05.2022 - 12.2024
Human Resources Coordinator
Thayer Power & Communication
12.2020 - 05.2022
Executive Assistant
OrthoNeuro
03.2019 - 12.2020
Scheduling Coordinator / Receptionist
Central Ohio Orthodontics
02.2018 - 03.2019
Adult Congenital Heart Disease Fellowship Coordinator / Lead
Nationwide Children's Hospital
04.2014 - 02.2018
High School Diploma -
Lanier High School
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