Nikki Brannigan
Spring Hill,FL
Summary
Experienced with managing front desk operations efficiently and courteously. Utilizes excellent communication and organizational skills to handle guest inquiries and administrative tasks seamlessly. Track record of enhancing customer satisfaction and supporting team goals in dynamic environments.
Overview
8
8
years of professional experience
Work History
Front Desk Receptionist
24/7 Chiropractic
02.2025 - Current
- Resolved guest inquiries and complaints with professionalism, improving overall satisfaction levels.
- Collaborated with various departments to streamline communication and operational workflows.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Streamlined check-in processes, reducing wait times for guests.
Front Desk Receptionist
The Chic IV Drip Lounge
02.2024 - 01.2025
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Coordinated scheduling of appointments and meetings for staff and visitors.
- Handled multi-line phone systems, directing calls to appropriate departments promptly.
- Maintained organized filing systems for client information and correspondence.
Certified Nursing Assistant
HCA Oak Hill Hospital
09.2021 - 06.2024
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Transported patients between rooms and appointments or testing locations.
- Followed directions of licensed nurses to administer medications and treatments.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Delivery Driver
DoorDash
08.2020 - 08.2021
- Successfully avoided time delivery delays by carefully planning best routes.
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
Crew Member
Dunkin' Donuts
07.2018 - 08.2020
- Replenished serving stations with fresh food and cleaned up spills.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Assisted other team members to achieve goals.
Education
Associate of Arts - Associates
Hillsborough Community College
Tampa, FL05-2025
Skills
- Medical Records Management
- Family Support and Assistance
- Charting Expertise
- Compassionate Caregiver
- Customer service
- Time management
Timeline
Front Desk Receptionist
24/7 Chiropractic
02.2025 - Current
Front Desk Receptionist
The Chic IV Drip Lounge
02.2024 - 01.2025
Certified Nursing Assistant
HCA Oak Hill Hospital
09.2021 - 06.2024
Delivery Driver
DoorDash
08.2020 - 08.2021
Crew Member
Dunkin' Donuts
07.2018 - 08.2020
Associate of Arts - Associates
Hillsborough Community College
Skills
- Medical Terminology Knowledge
- Time Management
- Positive Attitude