Summary
Overview
Work History
Education
Skills
Accomplishments
Websites
Timeline
13
Nikki Butchart

Nikki Butchart

Director, Enterprise Sales
Buffalo,NY

Summary

Performance-oriented sales leader with a talent in identifying and capitalizing on market trends and revenue opportunities. Recognized for inspiring team members to excel and encouraging creative work environments. Strategic-thinking individual with expertise in improving customer relationships.

Overview

13
13
years of professional experience

Work History

Director, Enterprise Sales

Okta
04.2022 - Current
  • Responsible for building, directing and motivating high-performing sales team.
  • Established strong relationships with major accounts and key decision-makers to increase sales in Northeast territory.
  • Coached sales associates in product specifications, selling techniques and contract negotiation significantly increasing customer satisfaction.
  • Facilitated cross-functional collaboration for improved decision-making processes within the organization.
  • Negotiated high-value contracts 1M ARR and above
  • Reduced churn rate by addressing customer concerns proactively ensuring a win-win situation for both parties while maximizing profitability.

Sr. Regional Sales Manager - NYC / MidAtlantic

Citrix
04.2020 - 04.2022
  • Responsible for managing the NYC, NJ, MD, DE, DC, VA, WV Citrix Commercial sales team. The team includes 8 account managers covering accounts 1000 seats and above.
  • Responsible for 13M ARR revenue from my NYC / MidAtlantic territories
  • Coached sales reps in product specifications, selling techniques and large deal proposals that significantly increased large deals in the territory.
  • Exceeded targets by building, directing and motivating high-performing sales team.
  • Meet with each sales representative on a weekly basis to answer questions, resolve issues and identify new strategies.
  • Hold regular performance evaluations to assess strengths and weaknesses of team members and provide counseling to improve outcomes
  • Created robust sales plans and set territory quotas.
  • Responsible for building partnerships within the channel and other vendors

Senior Field Sales Manager

Citrix
07.2015 - 04.2020
  • Manage accounts with 1000+ employees in the central NY, Western NY and Upstate NY territory
  • Goal of increasing company revenue by generating sales from new and existing customers across multiple industries.
  • Able to sell and present company solutions and develop relationships with potential clients at CxO level
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Consult with prospect about business challenges and requirements, as well as the range of options and cost benefits of each
  • Maintain high level of relevant domain knowledge in order to have meaningful conversations with prospects.
  • Leverages partners as the fulfillment channel while working with Citrix end user accounts on IT initiatives
  • Managed both indirect customer procurement (channel) and direct customer engagement model.
  • Managed weekly forecasts against revenue targets and works closely with inside sales and product specialist counterparts

Commercial Sales Representative

VMware
01.2015 - 07.2015
  • Identified business prospects in target markets and developed defined marketing plans to attract new clients
  • Working closely with management to develop and implement sales strategy
    • Identifying and following up sales opportunities
    • Prospecting; making and following up sales calls
    • Developing and maintaining a sales pipeline in order to meet objectives
    • Identify and Manage leads

Market Development Specialist II

Ingram Micro
12.2012 - 12.2014

NEXSAN: Advanced Computing Division
- Partner Recruitment / Onboarding Partners
- Responsible for growing market share
- Primary Contact for Enterprise Deals
- Liaison between Vendor, their Field Org. and Sales
- Monitoring pipeline opportunities

ATTO

- Liaison between Vendor, their Field Org. and Sales
- Drive Rebate goals
- Works with all depts. to ensure a smooth business flow
- Inbound & Outbound reseller contact
- Product configurations and quotes
- Primary Contact for Enterprise Deals

Sales Coordinator

Ingram Micro
08.2011 - 09.2012

ITS Sales Coordinator - EMC

• Coordinate day-to-day business transactions
• Work on resolving customer satisfaction issues regarding orders or quoting
• Responsible for knowing all aspects of EMC business and procedures as well as basic knowledge of EMC products
• Coordinate with team members other responsibilities or special projects to take on such as managing the team email alias, partner authorizations, or filling in for Account Reps

Education

Bachelor of Arts - Communications

Eckerd College
St. Petersburg, FL

Skills

  • Strategic planning
  • Coaching and mentoring
  • Solution selling
  • Strategic account development
  • Territory management
  • Sales presentations
  • Sales Quota Management
  • Enterprise Sales

Accomplishments

Nominated for Buffalo Business First 30 under 30, 2014

Citrix US Commercial Channel Excellence award in 2017

Awarded performance RSUs for attainment in 2018

Received US Commercial First Half All Star award in 2019

Member of Americas Impact Makers group at Citrix

Recognized as a high-potential woman in Citrix WW Sales & Services organization for 2019

Received Okta's FY24 AMER "Delivers Customer Value" award at SKO


Timeline

Director, Enterprise Sales

Okta
04.2022 - Current

Sr. Regional Sales Manager - NYC / MidAtlantic

Citrix
04.2020 - 04.2022

Senior Field Sales Manager

Citrix
07.2015 - 04.2020

Commercial Sales Representative

VMware
01.2015 - 07.2015

Market Development Specialist II

Ingram Micro
12.2012 - 12.2014

Sales Coordinator

Ingram Micro
08.2011 - 09.2012

Bachelor of Arts - Communications

Eckerd College
Nikki ButchartDirector, Enterprise Sales