Nikki Clayton
Knightdale,NC
Summary
Results-driven logistics professional with extensive experience in enhancing efficiency and productivity within warehousing operations. Successfully led initiatives at Glaxo SmithKline (Ovation Workplace Services) that streamlined shipping processes, significantly improving shipment accuracy. Expertise in documentation management and vendor relationship development, resolving complex logistics challenges effectively. Committed to continuous improvement and operational excellence, with a strong background in optimizing supply chain operations and reducing costs.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Logistics Specialist
Glaxo SmithKline (Ovation Workplace Services)
Durham, NC
01.2023 - Current
- Process order requests
- Coordinate domestic/international shipping
- Ensure all products shipped are as ordered
- Cycle Counting
- Receiving
- Worked with team members to improve process integration and flow.
- Conducted inventory checks and resolved discrepancies.
- Ensured that all shipments met international regulations for customs clearance.
- Organized and maintained order documentation.
- Coordinated and monitored the transportation of goods between warehouses, customers, vendors, and other locations.
- Prepared data for import and export declarations as required by Customs authorities.
- Coordinated import and export operations, adhering to tight schedules and deadlines.
- Assisted in the development of logistics strategies to support business growth and expansion.
- Monitored tariffs and customs regulations, reducing risk of delayed shipments.
- Developed and maintained relationships with vendors to ensure timely delivery of materials.
- Identified areas for improvement within the logistics department and recommended solutions.
- Prepared and maintained accurate shipping documentation, including bills of lading and invoices.
Logistics Specialist
Vigilint Expeditionary Solutions
Morrisville, NC
01.2019 - 01.2023
- Inventory Control
- Order Pulling
- Shipping / Receiving
- Purchasing
- Sales order creation
- Work order creation
- Purchase order creation
- Troubleshoot any order and receiving discrepancies
- Purchasing Research
- Use of ASAP ERP system
- Internal Process creation (SOP)
URSA
Ryder Integrated Logistics
Raleigh, NC
01.2016 - 01.2019
- Company Overview: (AT&T U-verse/DIRECTV)
- Use SAP/Newton to issue CPE to technicians for daily installations
- Operate material handling equipment
- Load/unload Pallets of CPE and store in appropriate areas
- Receiving/shipping of CPE
- Processing of orders and returns of CPE and technician materials
- Cycle counting daily and inventories quarterly
- (AT&T U-verse/DIRECTV)
Shipping/Senior Inventory Controller
The Body Shop (Prologistix)
Wake Forest, NC
01.2014 - 01.2016
- Prepare orders for shipping
- Use forklift to load trucks
- Process order in SAP system
- Complete shipping labels and documents
- Process orders using UPS Worlds Ship and SAP
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
- Identified opportunities to reduce cost and improve productivity.
- Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
Vinyl siding installer
Custom Home Exteriors
Raleigh, NC
01.2013 - 01.2014
- Installed vinyl siding on new construction
- Prepared houses for siding
- Transport and issuing of materials on job sites
- Set up and teardown of scaffolding and pump jack equipment
Order Picker
Professional Builders Supply
Morrisville, NC
01.2012 - 01.2013
- Company Overview: (MVP Staffing)
- Pulling lumber orders and packaging them for shipment
- Forklift operation
- Processing of return merchandise
- Loading and unloading trucks of inbound/outbound materials
- Lumber yard clean up
- (MVP Staffing)
Material Handler III
Tekelec Inc
Morrisville, NC
01.2004 - 01.2012
- Pulling and verifying work orders for manufacturing floor
- Cycle counting
- Investigation and reconciliation of cycle count variances
- Completing inventory reports and documents
- Serialization of products in preparation for shipping, inventory control functions
- Use of Oracle MRP system
- Use of Clear Orbit warehousing system
- Use of RF scanners
Receiving/UPS Shipping/Order Puller
Fireside Distributors
Raleigh, NC
01.2001 - 01.2004
- Loading/unloading trucks using forklift or lift jacks
- Perform receiving inspections, inventory control
- Processing all receiving documents and scheduling deliveries
- Keeping warehouse materials at a workable level
- Cycle counting
- Pulling orders to be shipped using handheld RF scanners
Quality Inspector/Warehouse/Machine Operator
Apogee Medical
Youngsville, NC
01.1999 - 01.2001
- Receiving materials and performing inspections
- Distribution of materials throughout the facility as needed
- Perform in-process inspections on material
- Performed final Q/A inspections on all outbound products
- Completed daily shipping/receiving/inspection reports and product specification tests
- Operated stand-up forklift to load and unload truck
- Operated medical equipment manufacturing machines
- Learned new testing methods through continued education and research.
- Oversaw proper tagging and identification of parts and components, enabling rejected or non-repairable parts to be properly marked, quarantined and rendered unusable.
- Recommended essential corrective actions based on test results.
- Tested finished goods prior to shipment according to established protocols.
- Documented nonconformities and recommended techniques for prompt resolution.
- Adhered strictly to Good Manufacturing Practices guidelines at all times.
- Generated reports summarizing inspection results, defect trends, and other statistical data.
- Documented inspection results by completing reports and logs and summarizing and entering data into quality database.
- Assessed materials, parts and products for conformance with quality control requirements and production specifications.
- Inspected, tested and measured materials for conformance to specifications and regulatory requirements.
- Selected samples for use as test models.
- Marked materials with grade or acceptance status.
Test Technician
Custom Molders Inc
Morrisville, NC
01.1996 - 01.1999
- Preparing products for shipping
- Performing design specification test on plastic products
- Writing test procedures and test result reports
- Operation of environmental chambers and other test and measurement equipment to ensure product quality and address any issues found
- UPS World ship
- Collaborated with engineering teams in order to develop strategies for improving existing processes related to testing activities.
- Compiled test results to organize and consolidate knowledge gleaned from conducted tests.
- Evaluated performance of test components using measurements, sensors and other tools.
- Produced official reports of findings to meet regulatory standards and assist senior leadership with improving operations.
- Made adjustments to equipment or calibrated instruments to required tolerances.
- Positioned components, parts or materials for testing.
- Maintained accurate records of all tests performed including setup parameters used, results obtained, modifications made.
- Diagnosed defective components using schematics diagrams and other reference materials as required.
- Worked closely with Quality Assurance personnel to ensure that all products met applicable standards prior to release from factory floor.
- Created maintenance records to root out consistently faulty test equipment.
- Selected samples for use as test models.
- Learned new testing methods through continued education and research.
- Notified supervisors or other relevant personnel of test or production issues.
Machine Operator
Flambeau Air mold
Weldon, NC
01.1994 - 01.1996
- Operation of extrusion and injection molding machines
- Mixing of materials to ensure proper color and thickness of materials
- Correcting problems with materials
- Assembling and testing products to ensure quality
- Forklift use to move finished goods to staging for shipping
Education
AAS Global Logistics Technology -
Waketech Community College
Raleigh, NC05.2016
Distribution Management Certificate -
Waketech Community College
Raleigh, NC12.2015
Global Logistics Technology Certificate -
Waketech Community College
Raleigh, NC05.2015
H.S. Diploma - College Prep
Northwest Halifax High School
Littleton, NC01.1991
Some College (No Degree) - Biology, Chemistry
NC Central University
Durham, NCSkills
- Increasing efficiency and productivity
- Warehousing and delivery
- Evaluating proposals
- Overseeing deliveries
- Tracking inventory levels and orders
- Delivery inspection
- Inspecting goods
- Operating forklifts
- Updating logs
- Validating supplies
- Coordinating transportation
- Shipment coordinating
- Inventory documentation
- Safety practices
- Documentation management
- Shipment receiving
- Documentation skills
- Transportation planning
- Inventory restocking
- Cycle counting
- Customs compliance
- Distribution management
- Warehouse management
- International logistics
- Product storage
- Logistics software proficiency
- Shipping coordination
- Order preparation
- Inventory counting
- Resolving problems
- Reverse logistics
- Logistics analysis
- Materials handling
Certification
- Telecommunications Technologies, C-Tech, 34-17-T-1205-51983
- Network Cabling Specialist Copper-Based Systems, C-Tech, 34-17-C-1205-51983
- Network Cabling Specialist Fiber Optic-Based Systems, C-Tech, 34-17-F-1205-51983
- Leviton Network Solutions Connected Home Products and Systems, C-Tech, 34-17-C-1205-51983
References
- James Bowser, QA Manager, Parata Systems, Inc, 919-538-5564
- Nik Caraboolad, Inventory Supervisor, Tekelec Inc., 702-205-0177
- Xavier Macklin, Logistics Specialist, Pfizer, 252-382-0532
- Zac Speas, Area Manager, Ryder Integrated Logistics, 336-339-6149
Timeline
Logistics Specialist
Glaxo SmithKline (Ovation Workplace Services)
01.2023 - Current
Logistics Specialist
Vigilint Expeditionary Solutions
01.2019 - 01.2023
URSA
Ryder Integrated Logistics
01.2016 - 01.2019
Shipping/Senior Inventory Controller
The Body Shop (Prologistix)
01.2014 - 01.2016
Vinyl siding installer
Custom Home Exteriors
01.2013 - 01.2014
Order Picker
Professional Builders Supply
01.2012 - 01.2013
Material Handler III
Tekelec Inc
01.2004 - 01.2012
Receiving/UPS Shipping/Order Puller
Fireside Distributors
01.2001 - 01.2004
Quality Inspector/Warehouse/Machine Operator
Apogee Medical
01.1999 - 01.2001
Test Technician
Custom Molders Inc
01.1996 - 01.1999
Machine Operator
Flambeau Air mold
01.1994 - 01.1996
AAS Global Logistics Technology -
Waketech Community College
Distribution Management Certificate -
Waketech Community College
Global Logistics Technology Certificate -
Waketech Community College
H.S. Diploma - College Prep
Northwest Halifax High School
Some College (No Degree) - Biology, Chemistry
NC Central University
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