Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nikki Coursey

Lowell,AR

Summary

Successfully managed customer deductions, enhancing cash recovery and financial accuracy. Skilled in Microsoft Office Suite, I excel in requirements gathering and maintaining confidentiality while delivering exceptional customer service.

Business professional with comprehensive background in analyzing complex data to drive strategic initiatives. Known for enhancing operational efficiency and supporting decision-making processes through detailed analysis. Highly collaborative team member focused on achieving results and adapting to dynamic business needs. Proficient in data modeling and process improvement.

Overview

16
16
years of professional experience

Work History

Business Analyst

Advantage Sales And Marketing
12.2012 - 05.2024

I was responsible for managing and resolving customer deductions, ensuring accurate financial reporting and reconciliation. This role involved working closely with various departments, including sales, finance, and customer service, to address discrepancies and improve cash recovery.

Office Manager / Business Analyst

NASCAR
01.2008 - 11.2012
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Set up meetings in the office, Travel for management
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Education

Associate of Science - Psychiatric Nursing

Cypress College
Cypress, CA
06-1990

Skills

  • Data interpretation
  • Requirements gathering
  • Team collaboration
  • Microsoft Office Suite

Timeline

Business Analyst

Advantage Sales And Marketing
12.2012 - 05.2024

Office Manager / Business Analyst

NASCAR
01.2008 - 11.2012

Associate of Science - Psychiatric Nursing

Cypress College