Nikki Denlinger
Dayton,OH
Summary
Over seventeen years of management positions Training and development of staff
Overview
21
21
years of professional experience
Work History
General Manager
First Watch
04.2012 - Current
- Take care of 300-650 guests on average per shift
- Provide detail oriented, fast-pace, multi-tasking
- P&L reports, scheduling, and all ordering
- Oversee a staff of 19+ people total
- Performed all closing balance reports
- Bi-weekly inventory of all food products
Client Relationship Consultant 4
U.S. Bank
09.2021 - 07.2023
- Daily standard teller transactions for average 30-50 customers daily
- Asses consumer and business customers financial needs to recommend products
- Perform account maintenance, open/close accounts, originate loans, credit cards, CD's, teammate introductions
- ATM teller - weekly balancing, add cash as needed
- Offer superior customer experience
- Lead calling with successful customer KYC’s
Assistant Manager and Server
Perkins
10.2004 - 04.2012
- Recorded invoices in correct departments
- Created repeat business by forming close and lasting relationships with customers
- Created and maintained weekly schedules for 25 – 30 employees
- Performed all closing balance reports
- Trained over 20 servers
Education
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Clark State Community College
Springfield, OHSkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Training and coaching
- Customer relations
Timeline
Client Relationship Consultant 4
U.S. Bank
09.2021 - 07.2023
General Manager
First Watch
04.2012 - Current
Assistant Manager and Server
Perkins
10.2004 - 04.2012
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Clark State Community College