Nikki Dioso

With over a decade of experience in the hospitality sector, my journey has evolved from lead hourly team member to FOH Manager while cross training into the Event Sales Department. Leading to my current role as the National Training Manager at Pinstripes, where I've spent the last two years. My expertise lies in enhancing guest experiences by implementing training and operational SOPs, streamlining operations through effective communication and quality assurance audits. At the heart of my mission is the empowerment of teams, ensuring they embody the values and culture of Pinstripes. My leadership is defined by a commitment to organizational excellence and a passion for nurturing talent within the fast-paced hospitality industry.