Tina Mabe
Elk Creek,VA
Summary
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning. Organized and efficient Data Entry Clerk with 5 years of experience in data organization, proofreading and word processing. Multi-talented in smoothly handling office administration support tasks. Team player works to support group efforts to meet critical deadlines.
Overview
5
5
years of professional experience
Work History
Data Entry Clerk
Grayson Farm & Leasing
05.2022 - 01.2023
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Sorted documents and maintained organized filing process.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Verified accuracy of data entered into system to produce error-free reports.
- Followed established procedures to enter and process data correctly.
- Created and maintained data entry logs to track data entry activities.
- Resolved discrepancies in data entry activities for accurate, complete jobs.
- Collated and organized data entry documents into filing systems for easy access.
- Used computer software to store and retrieve data.
- Managed and organized documents for data entry tasks.
Truck Dispatcher
Keystone Trucking
06.2021 - 04.2022
- Monitored and tracked status of shipments in transit to confirm on-time delivery.
- Created delivery routes and optimized plans for traffic, road conditions, and other factors.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Built professional relationships with new customers and cultivated existing ones through active listening and intelligent open-ended questioning.
- Checked that each scheduled route was appropriately covered by delivery drivers.
- Updated vehicle logs, cargo records, and billing statements with accuracy and efficiency.
- Handled incoming calls and emails from customers regarding issues with deliveries.
- Reviewed paperwork and contracts prior to dispatching crew members to support accuracy and clarify understanding of details.
- Scheduled and dispatched drivers to locations.
- Answered phone calls and responded to customer emails.
- Utilized dispatch software to enter customer orders, deliveries and receipts.
- Scheduled deliveries and pickups according to customer needs.
- Monitored vehicle locations to coordinate timely arrivals.
- Tracked and monitored vehicle performance and maintenance.
Truck Dispatcher
Westcor Construction
02.2018 - 05.2021
- Monitored and tracked status of shipments in transit to confirm on-time delivery.
- Created delivery routes and optimized plans for traffic, road conditions, and other factors.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Built professional relationships with new customers and cultivated existing ones through active listening and intelligent open-ended questioning.
- Checked that each scheduled route was appropriately covered by delivery drivers.
- Coordinated dispatching of 4 drivers to accomplish daily delivery requirements.
- Updated vehicle logs, cargo records, and billing statements with accuracy and efficiency.
- Handled incoming calls and emails from customers regarding issues with deliveries.
- Worked closely with customers to effectively resolve issues and complaints.
- Scheduled and dispatched drivers to locations.
- Delivered exceptional customer service to individuals contacting company's call center for support and assistance.
- Analyzed customer delivery needs and developed tailored delivery solutions.
- Answered phone calls and responded to customer emails.
- Scheduled deliveries and pickups according to customer needs.
- Monitored vehicle locations to coordinate timely arrivals.
- Managed customer accounts and invoicing.
- Scheduled and organized delivery routes.
Education
GED -
Independence High School
Independence, VASkills
- Sorting and Labeling
- Advanced Excel Spreadsheet Functions
- Monthly Closings
- Mail Handling
- Data Entry
Timeline
Data Entry Clerk
Grayson Farm & Leasing
05.2022 - 01.2023
Truck Dispatcher
Keystone Trucking
06.2021 - 04.2022
Truck Dispatcher
Westcor Construction
02.2018 - 05.2021
GED -
Independence High School
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