NIKKI FLORES NARSICO
Bedford,USA
Summary
Administrative and Accounting Professional with over 16 years of progressive experience supporting business operations across the automotive, marine, procurement, and retail industries in the United Arab Emirates. Expertise in office administration, bookkeeping, accounts payable and receivable, procurement, purchasing, customer service, payroll support, inventory management, executive assistance, and financial reporting. Proficient in managing day-to-day business operations while maintaining accuracy, confidentiality, and exceptional customer service. Highly organized, dependable, and experienced in supporting executives and cross-functional teams in fast-paced environments.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Office Administrator / Accounts
EBC Express Auto Services
Dubai, United Arab Emirates
12.2019 - 03.2025
- Managed daily office operations and administrative activities.
- Welcomed customers, gathered vehicle service requirements, and coordinated job assignments with mechanics.
- Scheduled repair jobs to maximize workflow efficiency.
- Prepared quotations, invoices, purchase orders, and daily sales reports.
- Maintained accounts receivable, accounts payable, and financial records.
- Verified payment documentation and processed disbursements.
- Performed account reconciliation and resolved financial discrepancies.
- Maintained confidential financial records and company databases.
- Prepared reports and correspondence for senior management.
- Coordinated with suppliers, clients, and service providers.
- Managed office supplies, maintenance, and inventory.
- Responded to customer inquiries through phone, email, and walk-in visits.
- Managed staff administrative concerns and PRO-related documentation.
- Handled confidential personal and business transactions for the Managing Director.
- Successfully managed administrative and accounting functions simultaneously.
- Improved office efficiency through organized documentation and scheduling.
- Maintained accurate financial records while supporting daily business operations.
Purchasing & Procurement Officer / Personal Assistant
Aqua (Marine) Diving Services Ltd.
Dubai, United Arab Emirates
07.2014 - 04.2019
- Managed procurement activities for local and international suppliers.
- Negotiated with vendors to obtain competitive pricing and timely deliveries.
- Processed purchase requisitions and purchase orders.
- Coordinated shipping documentation and customs requirements.
- Scheduled transportation of equipment and materials.
- Supported the CEO with executive administrative duties.
- Managed inventory and PPE distribution for marine and diving crews.
- Coordinated with project teams to ensure timely material availability.
- Maintained supplier relationships and procurement records.
- Assisted in resolving operational and maintenance requirements.
- Ensured uninterrupted supply of materials for multiple marine projects.
- Maintained efficient procurement processes while meeting project deadlines.
Receptionist / Cashier / Customer Service Representative
Techniline Electronics LLC
Dubai, United Arab Emirates
12.2008 - 06.2014
- Managed front desk operations and customer service.
- Answered incoming calls and responded to customer inquiries.
- Processed invoices, delivery orders, stock transfers, and sales returns.
- Prepared daily sales reports and accounting vouchers.
- Managed petty cash and cash transactions.
- Recorded accounting journal entries.
- Assisted with payroll preparation and overtime calculations.
- Followed up outstanding customer payments.
- Prepared shipping documentation for international deliveries.
- Maintained organized filing and document control systems.
- Consistently provided excellent customer service in a high-volume retail environment.
- Maintained accurate financial and inventory records.
Education
Bachelor of Science - Business Administration, Business Management and Accounting
University of Cebu
Cebu City, PhilippinesSkills
- Office Administration
- Bookkeeping
- Accounts Payable & Receivable
- Financial Reporting
- Bank Reconciliation
- Purchase Orders
- Procurement & Purchasing
- Inventory Management
- Executive & Personal Assistance
- Payroll Support
- Customer Service
- Sales Administration
- Vendor Management
- Documentation & Record Management
- Microsoft Office (Excel, Word, Outlook)
- Administrative Support
- Team Coordination
- Accounting software
- Zoho books
- Xero
- Tally ERP
- Sage Accounting
- Focus ERP
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Accounts Payable
- Accounts Receivable
- Procurement
- Inventory Control
- Data Entry
- Document Management
Certification
Accounting Professional, Filipino Institute (SWPMDT), Dubai, United Arab Emirates
Languages
- English, Professional Proficiency
- Filipino, Native
Professional References
Available upon request
Timeline
Office Administrator / Accounts
EBC Express Auto Services
12.2019 - 03.2025
Purchasing & Procurement Officer / Personal Assistant
Aqua (Marine) Diving Services Ltd.
07.2014 - 04.2019
Receptionist / Cashier / Customer Service Representative
Techniline Electronics LLC
12.2008 - 06.2014
Bachelor of Science - Business Administration, Business Management and Accounting
University of Cebu