Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic
Nikki Flowers

Nikki Flowers

Cody,WY

Summary

Hardworking employee enthusiastic about learning my field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

12
12
years of professional experience

Work History

DVOP/Employment Services Specialist

WY Department of Workforce Services
10.2023 - Current

Provides services to individuals by coordinating and executing abroad range of individual services in accordance with Federal and State program guidelines, policies, and regulations.

Confers with employers to develop and fill employment and vocational training openings.

Refers applicants to employment or other community resources.

Assesses and evaluates client skills, education, and training.

Assists direct and counsels claimants and job applicants.

Assists in policy and procedure development.
Researchers evaluate and make recommendations regarding program deliverables.

Interviews assess and evaluate customers to meet employment,training, and vocational needs.

Enters and monitors data in the electronic system for job postings, candidate file searches, and program reporting.

Assists direct and counsels business customers on the multitude of DWS coordinated business services, training grants, and re-sources.

Provides on-site visits to businesses to understand employer needs, operations, and job openings.

Organizes and/or participates in community events designed to connect business needs and job seekers and advance DWS services to both.

Manages participant caseload and accurately documents performance and services to participants by entering all relevant and required services and notes into the management information
system and in other systems, as needed.

Provides case management.

Provides Career counseling and guidance.

Administers career interest assessments.

Monitors the progress of participants in various programs.

Assesses client needs provides basic career services, and may develop a long-term employment plan.

Provides a holistic approach to services and provides referrals for additional support.

Provides employment services to people who may have significant barriers to employment.

Vendor Management Specialist

First American Title Insurance Co
03.2020 - 02.2023
  • Negotiated complex vendor agreements and built relationships across multiple commodities.
  • Strengthened vendor relationships and enhanced revenue streams by applying business development opportunities.
  • Completed annual reviews of vendor policies and procedures.
  • Managed vendor and contractor relations and negotiations.
  • Responsible for the oversight of service delivery and compliance from a variety of vendors.
  • Manage contract, lifecycle create profiles, gather documentation update, vendor license information and communicate with vendor as necessary, assess vendor performance, according to companies, quality standards and policies, industry, compliance, regulatory requirements, and adhere to applicable state and federal laws conducts audits to measure user satisfaction, vendor delivery and compliance, provide feedback and reporting to management may include generating leaves and recruiting new vendors, essential functions
  • Act as a contact and resource for vendors, business channels and internal stakeholders as assigned,
  • Manage the compliance process and requirements documentation for all vendors
  • Monitor and ensure compliance and adherence to company policies and procedures, assess vendor performance to ensure industry compliant regular requirements and applicable state and federal requirements
  • Provide feedback and reporting vendor findings to management
  • Oversee standard vendor on boarding process process vendor applications and contracts create and maintain vendor profiles in the vendor panel
  • Manage the contract lifecycle of multiple vendor type
  • Analyze weekly reporting tools to identified trends and coaching opportunities
  • Maintain enterprise vendor inventory

Events Coordinator / Sales Assistant

Big Horn Radio Network
11.2012 - 02.2020

· Execute assistance functions in a rodeo sales department.

· Assist sales, staff and proposals.

· Assist radio sales personnel, and creating an editing advertising.
internal and external customer relations.

· Assist sales personnel and managing the sales department.

· Manage customer database with customers needs and objectives.

· Coordinate on location, radio, advertising promotions.

· Adhering comply with the corporate rules and regulations

· Coordinate details of events, such as conferences, birthdays, charity events, parties, trade show sales meetings, business meetings, employee, appreciation, events, and virtual events.

· Calculate budget and ensure to.

· Book talent include musicians, bands, DJ’s

· Select chefs, catering companies to prepare food for events.

· Visit venues to plan, layout of seating and decorations.

· Schedule speakers, vendors and participants.

· Coordinate and monitor event timelines, and ensure deadlines are met.

· Initiate and coordinate all efforts to publicize event.

· Edit and design promotional materials

· Prepare presentations.

· Develop and oversee fundraising events.

· Negotiate and secure event space.

· Secure sponsorships.

· Work with printer and designer to develop event invitations, and manage correspondence.

· Coordinate event logistics, including registration and attending tracking presentation, materials support, and pre-and post event evaluations.

· Inventory, backdrops, projectors, computers, and other display materials

Education

Associate of Applied Science - Early Childhood Education

Casper College
Casper WY
05.2010

Skills

  • Sales Support
  • Customer Support
  • Workflow Management
  • Service Delivery Optimization
  • Clerical Support
  • CRM Software
  • Customer Service
  • Documentation And Reporting
  • Multitasking and Organization

Affiliations

  • Veterans of Foreign War (Life Member)
  • Rotary International

Timeline

DVOP/Employment Services Specialist

WY Department of Workforce Services
10.2023 - Current

Vendor Management Specialist

First American Title Insurance Co
03.2020 - 02.2023

Events Coordinator / Sales Assistant

Big Horn Radio Network
11.2012 - 02.2020

Associate of Applied Science - Early Childhood Education

Casper College
Nikki Flowers