Nikki Floyd
Denver,Colorado
Summary
Dynamic Senior Technical Project Manager with a proven track record at the State of Colorado, driving $9M+ in enterprise workflow automation. Expert in budget forecasting and cross-functional leadership, achieving a 30% improvement in project transparency through AI-driven solutions. Adept at stakeholder engagement and compliance oversight, ensuring successful program delivery.
Overview
10
10
years of professional experience
1
1
Certificate
Work History
Senior Technical Project Manager / Scrum Master (Contract)
State of Colorado – Governor’s Office of Information Technology
02.2023 - 09.2025
- Led $9M+ statewide enterprise workflow modernization and automation programs across 17+ agencies. Oversaw strategic planning, financial governance, and delivery execution of AI-driven workflow solutions. Partnered with EPMO, CISO, Product Owners, and offshore vendor teams to ensure compliance, efficiency, and measurable business outcomes.
- Key Achievements:
- Coordinated with offshore development teams in India to manage sprint delivery, capacity planning, and QA validation for enterprise workflow automation initiatives.
- Led a cross-functional team of 20+ (Product, Engineering, and PMO) implementing AI-enabled workflow solutions that improved collaboration and project transparency by 30%.
- Oversaw program budgets, forecasts, and financial tracking, ensuring cost efficiency and on-time delivery across multi-agency modernization efforts.
- Developed and deployed integrated Power BI and Jira dashboards for real-time KPI and milestone tracking, reducing manual reporting effort by 40% and improving accuracy by 25%.
- Tools: Jira, Confluence, Power BI, Microsoft Project, Azure DevOps, ServiceNow, Agile / SAFe, PMI-PMBOK, AWS, GCP, OCI
Senior Technical Project Manager / Scrum Master
Exponent Partners
09.2019 - 02.2023
- Managed client-facing enterprise SaaS, analytics, and workflow transformation programs spanning CRM, Sales, and Finance systems. Applied Agile/Waterfall hybrid methodologies to enhance delivery predictability, maintain budget discipline, and strengthen KPI and reporting visibility across distributed teams.
- Key Achievements:
- Coordinated delivery between Solution Architects, Business Analysts, Engineers, and Product Owners to ensure adherence to quality standards, budget targets, and release timelines.
- Designed and implemented integrated Salesforce dashboards consolidating sprint metrics, KPIs, and delivery velocity, improving executive reporting efficiency by 35%.
- Oversaw project budgets, forecasts, and resource allocations across concurrent programs, maintaining financial control and balanced team capacity.
- Directed testing, validation, and change control frameworks that improved release quality, reduced schedule variance by 20%, and enhanced audit readiness.
- Tools: Jira, Confluence, Salesforce, Smartsheet, Microsoft Project, Excel, Agile / Hybrid, Lean, AWS
Principal Program & Project Management Consultant
SEEK Business Solutions Consulting
06.2015 - 09.2019
- Directed enterprise automation, workflow optimization, and data-integration programs for healthcare and technology clients. Oversaw program budgets, compliance, and governance while driving collaboration among IT, QA, and business operations. Applied Agile and Lean Six Sigma frameworks to modernize delivery processes, improve data quality, and ensure regulatory readiness across concurrent initiatives.
- Key Achievements:
- Managed multi-department budgets, forecasts, and vendor contracts to maintain fiscal accountability and deliver measurable ROI across automation programs.
- Delivered workflow automation and KPI dashboard solutions that improved reporting accuracy and executive visibility across distributed sites.
- Partnered with QA, Compliance, and Security teams to perform testing, validation, and regulatory alignment, reducing audit findings 25%.
- Applied Lean Six Sigma and PMI best practices to streamline reporting and approval workflows, cutting cycle times 15% and improving delivery predictability.
- Tools & Frameworks: Power BI, Smartsheet, Microsoft Project, SharePoint, EHR/EMR, Lean Six Sigma, PMI-PMBOK
Education
Master in Business Management -
University of Phoenix
Bachelor in Psychology -
University of Colorado Denver
Skills
- Program and project management
- Budget forecasting
- Workflow automation
- Risk management
- Compliance oversight
- Change management
- Software development lifecycle
- Cross-functional team leadership
- Scope management
- Stakeholder management
- Requirements analysis
- Continuous integration
- Cybersecurity best practices
- Vendor relationship management
- DevOps principles
- System architecture
- API integration
- Risk mitigation
- Root-cause analysis
- Monitor performance
- Performance metrics
- Documentation management
- Testing and troubleshooting
- Project leadership
- Release planning
- Machine learning integration
- Resource coordination
- Schedule management
- Enterprise workflow delivery
- Vendor coordination
- Agile, waterfall, and hybrid methodologies
- Budget and resource management
- Risk and issue management
- Scope and dependency tracking
- PMO governance
- KPI reporting
- Quality assurance
- Continuous improvement strategies
- Stakeholder engagement
- Data-driven decision making
- Project management tools: Salesforce, Jira, Confluence, Power BI, Microsoft Project, Smartsheet, Azure DevOps, ServiceNow, SharePoint
- Cloud platforms: AWS, GCP, Oracle Cloud Infrastructure
- Methodologies: Agile, waterfall, hybrid, SAFe, PMI-PMBOK, Lean Six Sigma
- Governance reporting: KPI dashboards, budget forecasting, risk logs
- Collaboration tools: Google Workspace, MS365, Teams, Slack
- Integration management
- Time management
- Strategic planning
- Problem solving
- Effective communication
- Agile methodologies
Certification
- Certified Change Management Professional (CCMP) – Management & Strategy Institute
- SAFe 6 Scrum Master (SSM) – Scaled Agile Inc.
- Certified Lean Six Sigma Yellow Belt (CLSSYB) – Texas Health Resources
- Certified Oracle Cloud Infrastructure 2025 Foundations Associate – Oracle University
- PMI-PMBOK Framework Expertise
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Technical Project Manager / Scrum Master (Contract)
State of Colorado – Governor’s Office of Information Technology
02.2023 - 09.2025
Senior Technical Project Manager / Scrum Master
Exponent Partners
09.2019 - 02.2023
Principal Program & Project Management Consultant
SEEK Business Solutions Consulting
06.2015 - 09.2019
Master in Business Management -
University of Phoenix
Bachelor in Psychology -
University of Colorado Denver