Nikki Frattolillo
Little Ferry
Summary
Dynamic and dedicated Professional Barber with a proven track record at Sports Clips, excelling in precision haircutting and customer service. Renowned for building strong client relationships and enhancing satisfaction through tailored grooming services. Skilled in fade techniques and committed to maintaining high sanitation standards, fostering loyalty and repeat business.
Results-oriented Barber/Teacher's Aide driven to exceed expectations in all areas. Talent for taking on new challenges and inspiring team members to go above and beyond.
Overview
20
20
years of professional experience
Work History
Professional Barber
Sports Clips
01.2018 - Current
- Executed precision haircuts and grooming services tailored to diverse client preferences.
- Stayed updated on industry trends, incorporating new techniques into service offerings.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in numerous positive reviews from clients.
- Developed lasting relationships with clients by consistently delivering outstanding results that exceeded expectations while also offering personalized care and attention during each visit.
- Maintained high standards of cleanliness and sanitation in compliance with health regulations.
- Developed strong client relationships, resulting in increased customer loyalty and repeat business.
Assistant Barber
Christina's Salon
06.2017 - 12.2017
- Delivered precise haircuts and styles tailored to client preferences..
- Maintained cleanliness and sanitation standards within salon environment.
- Developed strong client relationships through exceptional customer service and consultation.
- Enhanced client satisfaction by providing personalized haircuts and grooming services based on individual preferences.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Assistant/Upcoming Barber
Moda Capelli Hair and Skin Salon
09.2015 - 06.2017
- Delivered high-quality haircuts and styling services to diverse clientele.
- Utilized advanced barbering techniques to enhance customer satisfaction and loyalty.
- Maintained cleanliness and organization of tools and workstations for optimal efficiency.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Answered incoming telephone calls and scheduled appointments for clients.
Teacher's Aide
The First Step Nursery School And Day Care Center
08.2005 - 02.2016
- Assisted lead teacher in classroom management and lesson implementation.
- Supported student learning by providing individualized attention and guidance.
- Organized educational materials and resources to enhance instructional effectiveness.
- Facilitated communication between students, teachers, and parents regarding progress.
- Assisted in the preparation of classroom activities and schedules for optimal engagement.
- Established positive classroom environment by fostering strong relationships with students, promoting respect and open communication.
Sales Associate/Lead Brand Representative
Justice Retail
09.2012 - 03.2015
- Delivered exceptional customer service, enhancing overall shopping experience.
- Assisted in inventory management, ensuring product availability and organization.
- Trained new sales associates on store policies and customer engagement techniques.
- Implemented visual merchandising strategies to optimize product displays and attract customers.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
Education
No Degree - Barbering
Capri Institute
04-2016
Associate of Applied Science - Fashion Marketing
Berkeley College
Paramus06-2011
Skills
- Precision beard trimming
- Skilled in precision haircutting techniques
- Fade technique proficiency
- Precision beard shaping
- Consistent punctuality
- Proficient in Microsoft Word
- Customer service development
- Certified in CPR and first aid
- Positive role model
- Point of sale system
Timeline
Professional Barber
Sports Clips
01.2018 - Current
Assistant Barber
Christina's Salon
06.2017 - 12.2017
Assistant/Upcoming Barber
Moda Capelli Hair and Skin Salon
09.2015 - 06.2017
Sales Associate/Lead Brand Representative
Justice Retail
09.2012 - 03.2015
Teacher's Aide
The First Step Nursery School And Day Care Center
08.2005 - 02.2016
No Degree - Barbering
Capri Institute
Associate of Applied Science - Fashion Marketing
Berkeley College