Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Harold Scott

Memphis,USA

Summary

Achieved 20 years of success in customer service roles. Streamlined cash register processes over 10 years, improving efficiency. Led teams for 15 years, driving operational excellence. Strengthened customer relationships through effective communication and adaptive problem-solving. Delivered exceptional customer experiences in both solo and team environments. Demonstrated high levels of energy, reliability, and organizational proficiency.

Overview

24
24
years of professional experience

Work History

Self Employed
Greenville, MS
01.2007 - Current
  • I do plumbing
  • Painting
  • Home remodeling
  • Landscaping
  • Work on vehicles
  • Wash vehicles

Picking and Packing /forklift

Walmart Warehouse
Olive Branch, MS
06.2025 - 01.2026

Facilitated secure packaging and labeling of items for safe shipment to enhance operational efficiency.

Lead Picking/ Forklift

William Sonoma
Olive Branch, MS
08.2019 - 06.2024
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Used critical thinking to break down problems, evaluate solutions, and make decisions.

Manager

Shelby Thrift store
01.2010 - 01.2011
  • Recruiting, training and supervising staff
  • Agreeing and managing budgets
  • Promoting and marketing the business
  • Overseeing stock levels
  • Ordering supplies
  • Producing staff rotas
  • Handling customer enquiries and complaints
  • Taking calls
  • Greeting and advising customers
  • Problem solving
  • Preparing and presenting staffing/sales reports
  • Keeping statistical and financial records
  • Assessing and improving profitability
  • Setting targets
  • Handling administration and paperwork

Cashier/Customer Service

Murphy USA
01.2006 - 01.2007
  • Receive and disburse money in establishments other than financial institutions. Usually involves use of electronic scanners, cash registers, or related equipment. Often involved in processing credit or debit card transactions and validating checks.

Assistant Manager/commercial driver

Autozone
01.2004 - 01.2005
  • Assists Store Manager with recruiting, supervising, scheduling, training and developing store personnel
  • Assumes responsibility for the store operation and commercial department in the Commercial Sales Manager and Store Manager’s absence
  • Delegates and ensures store merchandising tasks are completed in a timely manner
  • Operates cash registers and follows established cash handling duties, including but not limited to deposits, petty cash and lane accountability
  • Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment)
  • Monitors cash flow, inventory and security control
  • Maintains sales productivity, store appearance and merchandising standards
  • Conducts and reviews all opening and closing procedures
  • Manages emergency situations and conduct proper emergency procedures
  • Follows proper accident procedures
  • Provides feedback regarding AutoZoner performance to the store manager, prepares Performance Evaluations and AutoZoner Action Reviews, as directed by the store manager
  • Assists with monitoring and managing all activities related to Risk & Safety Management to maintain a safe work environment
  • Addresses customer concerns and resolves them with a goal of turning a complaint into a compliment

Route Driver

Anderson news
01.2003 - 01.2005

Education

Associate - Education

Mississippi Delta Community College
Moorhead, MS

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Greenville Weston High School
Greenville, MS

Skills

  • Assisted teams in achieving project goals through effective teamwork and collaboration
  • Maintained a friendly and positive demeanor to foster a supportive work environment
  • Aided in problem-solving efforts to address challenges
  • Displayed reliability and accountability in all assigned tasks
  • Coordinated multiple tasks efficiently to meet deadlines

Additional Information

I am a veteran out of the air force.

Timeline

Picking and Packing /forklift

Walmart Warehouse
06.2025 - 01.2026

Lead Picking/ Forklift

William Sonoma
08.2019 - 06.2024

Manager

Shelby Thrift store
01.2010 - 01.2011

Self Employed
01.2007 - Current

Cashier/Customer Service

Murphy USA
01.2006 - 01.2007

Assistant Manager/commercial driver

Autozone
01.2004 - 01.2005

Route Driver

Anderson news
01.2003 - 01.2005

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Greenville Weston High School

Associate - Education

Mississippi Delta Community College
Harold Scott